I unlocked my metro pcs phone via app. I also called metro pcs to make sure it worked...

GetHuman1486702's customer service issue with Metro PCS from November 2018

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The issue in GetHuman1486702's own words
I unlocked my metro pcs phone via app. I also called metro pcs to make sure it worked. Customer service says my phone is unlocked...but my home screen says "server provider locked"
GetHuman1486702 did not yet indicate what Metro PCS should do to make this right.
I have an issue with Metro PCS too
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Metro PCS

Customer service issue
Reported by GetHuman1486702
Nov 4th, 2018 - 7 mons ago
I have an issue with Metro PCS too
Not resolved
Seen by 18 customers so far
Similar issue to 20866 others
1 customer following this
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Timeline
GetHuman1486702 started working on this issue
Nov 4th, 2018 7:20pm