How Do I Add a Line to My Metro PCS Account?

This guide helps existing customers add up to five additional phone lines to their Metro PCS account. Whether you prefer to contact a Metro PCS representative in-person, online, or over the phone, we'll walk you through the process of adding another line and provide the necessary information to get it done without a hassle.

Jeff Whelpley is the editor / author responsible for this content.
Apr 28, 2020

Metro PCS, now better known as Metro by T-mobile, provides prepaid cell phone services, including four data plans with the choice of over 30 smartphones. Metro gives customers several options for adding on additional lines to their account. Customers are allowed up to five lines on one account.

How Do I Add a Line to My Metro PCS Account by Phone?

Customers can call Metro PCS Customer Service to speak with an agent and add the line over the phone. Follow the voice prompts until you connect with an agent. Once connected, tell them you'd like to add to your existing account. Then, the customer service agent will walk you through the process.

Once your phone arrives in the mail, you'll need to activate your additional metro phone line using the instructions included with the phone. Contact Metro PCS with any questions or concerns.

How Do I Add a Line to My Metro PCS Account in Store?

If you prefer talking to a Metro PCS representative in person, you can always stop by a Metro store. If you don't have a phone compatible with Metro's GSM network, you can check out available devices. A sales rep can also answer any question you may have regarding the process. Plus, you won't have to wait for your phone through the mail or go through the activation process, as you would if you added a line by phone or online.

How Do I Add a Line to My Metro PCS Account Online?

If you already have a compatible phone or you don't mind the wait, you can add a line by logging in to your Metro PCS account using your phone number and PIN associated with your account. For security reasons, Metro will text you a six-digital code the first time you log into your account.

You can find the login page by clicking the link on the Metro PCS website in the upper right-hand corner, or by clicking here. Once logged in, you can also view your data and hotspot usage of each line. For your account page, you'll find an "Add a Line" option. The website will provide instructions that walk you through the process and you will need to activate your additional metro phone line once it arrives in the mail.

You can view available plans and their prices on the Metro PCS website.

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Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.
How Do I Add a Line to My Metro PCS Account?

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Why does GetHuman Write How-to Guides for Metro PCS Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Metro PCS in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Add a Line to My Metro PCS Account? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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