In a nutshell: Adding a line to your Metro by T-Mobile account is usually easy, whether you do it online or with a customer service representative. The following are tips to get started with the process.
Adding a line to your Metro by T-Mobile account is usually easy, whether you do it online or with a customer service representative. The following are tips to get started with the process.
Visit the Metro by T-Mobile website.
Locate the Metro by T-Mobile menu. You'll find it in the upper-right corner of the website, represented by three horizontal lines.
Click on the three lines in the upper-right corner of the Metro by T-Mobile homepage. Doing so will expand the menu.
Find the search bar at the top of the expanded Metro by T-Mobile menu.
Click on the horizontal search bar at the top of the expanded menu. It says "Search" and has a magnifying glass icon to its left. Doing so will cause a blue outline around the box, the cursor to blink, and your phone's keyboard to pop up.
Type "add a line" in the search bar, but don't press the return button on your phone's keyboard.
After typing "add a line," browse the search phrases that appear. Look for the most relevant option, which is typically "add a line" or "add a line to my account."
Click on the relevant search phrase, such as "add a line to my account." Doing so will take you to a page of search results.
Look through the search results that appear. Find the one that's most relevant to your needs, such as the link that says "Add a Line - Add a Person or Device."
Click on the search result link, which will take you to another page.
Read through the page to understand more about the topic.
Follow the instructions on the page to add a line to your Metro by T-Mobile account. If you need assistance, please proceed to the next step.
Reach out to Metro by T-Mobile customer support if you need help with adding a line to your Metro by T-Mobile account. They can guide you through the process. Make sure to take notes during the phone call with the representative. For example, write down the name of the person you spoke with, the number of the new line you added, and the date and time of the phone call.
Reach out to the Metro by T-Mobile team as soon as possible if you have questions or need assistance. One of their friendly customer service representatives can help you get your new line set up.
GetHuman has been working for over 10 years on sourcing information about big organizations like Comcast in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our What do I do if my Xfinity TV or internet is out? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.
After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.
Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies