How Do I Check My Data Usage on My Metro PCS Account?

This article talks about how to check your data usage for your Metro PCS account, in order to avoid hitting your data limit. Problems with data use on unlimited plans are discussed. Instructions for checking the data by desktop and by phone are given. Suggestions for avoiding hitting your monthly data limit are also provided.

Jeff Whelpley is the editor / author responsible for this content.
Apr 28, 2020

Keeping track of your data usage on your Metro PCS account can be a little complicated, sometimes. Not everything you do with your account counts toward your data limit. There are a number of ways you can get more data than you actually pay for as part of your plan. Downloading music on the Music Unlimited feature, for example, does not count as using any of the data you purchased in your plan. Data used as part of tethering your phone with the Smartphone Mobile HotSpot does count toward your limit. It is not always easy to tell how much data you are using.

There are a number of potential problems that can be the result of hitting your data limit, and even if you purchased an unlimited data plan there can still be trouble. If you have hit 35 GB of data in one month and your Metro PCS network suffers congestion, you can be hit with reduced data speeds as other customers who have not used so much data are prioritized over you. In order to avoid these problems, you should check on your data usage from time to time. To check your Metro PCS data usage, just follow this procedure:

From a Desktop

  1. Go to Metro PCS' home page.
  2. Click on the Log In link in the navigation bar at the top of the page.
  3. Log in to your account.
  4. Click on the My Usage link. You should be shown your current data usage.

From a Phone

  1. Download the MyMetro app.
  2. Install it on your phone.
  3. Open the app.
  4. Tap on My Usage. You should be shown your current data usage.

To Avoid Hitting Your Limit

If you check your data usage and find that you are getting too close to your limit, there is something you can do to avoid hitting it, besides just using less data. Set all automatic updating for apps, file downloads, and everything else to use only Wi-Fi. This will keep you from being surprised by unexpected automatic data uses.

If you have any questions or concerns about your Metro PCS data usage, contact their customer service. Metro PCS has help forum and a customer service phone line.

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Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.
How Do I Check My Data Usage on My Metro PCS Account?

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