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How Do I Add Other People to My Metro PCS Account?

In a nutshell: If you get your phone service from Metro by T-Mobile, there are a few different ways you can add somebody else to your account. This can be an excellent way to get a phone for your child while still ensuring that they are managing their phone service responsibly. To learn your options for adding a person to your account, keep on reading.

Jeff Whelpley is the editor / author responsible for this content.
May 20, 2026

Introduction

If you get your phone service from Metro by T-Mobile, there are a few different ways you can add somebody else to your account. This can be an excellent way to get a phone for your child while still ensuring that they are managing their phone service responsibly. To learn your options for adding a person to your account, keep on reading.

What You'll Need

You will most likely have to pay a fee to add a new line for the new user. This should be about $25 or $30, but the price can vary depending on the specifics of your plan.You must be the account owner to add someone to your account.You might want to consider switching to a different plan that comes with a larger number of lines. It could be a cheaper alternative to adding a line to your existing account. Check with a Metro by T-Mobile representative if you have any questions about what the best option for you is.

Go to Metro by T-Mobile's home page.

Metro by T-Mobile home page
To add a person to your account in person, skip to step 6.
To add a person to your account by phone, skip to step 10.

How Do I Add Other People to My Metro PCS Account? (Step 1)

Click on the "My account" link in the upper right corner of the page.

A drop down menu will appear.

How Do I Add Other People to My Metro PCS Account? (Step 2)

Click on "Log in" to log in to your Metro by T-Mobile account.

How Do I Add Other People to My Metro PCS Account? (Step 3)

Go to your Account page.

Select the option to add a device and follow the prompts to finish the process of adding someone to your account.

Do not proceed with additional steps.

Click on the "Find a store" link in the navigation bar near the top of the page.

Enter your ZIP code or city name in the text field on the left side of the page.

How Do I Add Other People to My Metro PCS Account? (Step 7)

Find a convenient nearby Metro by T-Mobile store.

You can check the hours by clicking on the store location.

Go to the store you selected and tell one of the rpresentatives there that you want to add a person to your account.

Remember to bring your phone with you when you go.
Do not proceed with any further steps.

Call a Metro by T-Mobile customer support agent and tell them you want to add a person to your account.

Metro by T-Mobile customer support call center
This may be the easiest way to get a new person added to your account.
Describve exactly what your situation is and ask what the cheapest option for you would be.

Conclusion

If you do call a Metro by T-Mobile customer support representative for help, or even just to find out what your options are, you can reach one seven days a week from 4:00 am to 12:00 am PT.

Further questions?

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Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.

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Metro by T-Mobile

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How do I add other people to my Metro PCS account
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