How Do I Open a Metro PCS Account?

In a nutshell: If you want to use Metro by T-Mobile's prepaid wireless services then you need to know how to open a Metro by T-Mobile account. There are a few different ways you can do this. All of them are pretty fast and easy to do.

Introduction

If you want to use Metro by T-Mobile's prepaid wireless services then you need to know how to open a Metro by T-Mobile account. There are a few different ways you can do this. All of them are pretty fast and easy to do.

What You'll Need

When you activate the phone you intend to use with your new Metro by T-Mobile account, you will need the phone's IMEI number and the SIM card's ICC ID.You can find your phone's IMEI number from the Settings menu. If you have an Android phone, select About phone and then Status and scroll down until you see it. On an iPhone, select General and then About, and then scroll down until you see the number.Your SIM card's ICC ID is printed on the SIM card.If you got your phone or your SIM card from Walmart then you cannot activate your phone online, you have to call Metro by T-Mobile's customer service to get assistance.

Go to the Metro by T-Mobile activation page.

Metro by T-Mobile activation page
To get a Metro by T-Mobile account in person in a store, skip to step 4.
To open a Metro by T-Mobile account using the app, skip to step 9.

Click on the Get Started button underneath the "New Metro phone" header or on the Check Compatibility button under the "Bring your own phone" header.

The second option will allow you to check whether or not your phone is compatible with Metro by T-Mobile's service before you start the activation process.

Follow the on-screen prompts to finish activating your phone and setting up your Metro by T-Mobile account.

There is no separate process for setting up your Metro by T-Mobile account online without activating a phone.

Go to the Metro by T-Mobile home page.

Metro by T-Mobile home page

Click on the "Find a store" link in the navigation bar at the top of the page.

Enter the name of the city you live in or your zip code in the text field on the left side of the page.

Find a store location that is conveniently close to you on the map.

Go to the store and ask a sales associate there to get you signed up for a Metro by T-Mobile account.

Download the Metro by T-Mobile app, which you can find in an app store.

You should get your phone's IMEI number before taking this step.

Open the app.

Locate the "get started" section.

Follow the prompts to open an account and activate your phone.

Conclusion

If you have any questions about opening an account, call a Metro by T-Mobile customer service representative to get answers. You can reach one from 4:00 am to 12:00 am PST seven days a week.

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