How Do I Transfer My Metro PCS Account to Another Carrier?

It is easy to switch your MetroPCS account to another carrier, just remember not to cancel your account if you want to continue using your current phone number. You should contact MetroPCS by clicking here first, since they may offer you a better deal. Contact MetroPCS now.

Jeff Whelpley is the editor / author responsible for this content.
Jan 29, 2020

How do I transfer my MetroPCS account to another carrier?

When considering changing mobile service plans, many people ask the same question, "How do I transfer my MetroPCS account to another carrier?" This article can help you out. But, before switching from MetroPCS to a new carrier, you might want to contact them first. Currently, mobile service providers are dealing with heavy competition to gain customers. Therefore, they may offer you a much better deal if you choose to stay with them. To contact MetroPCS now click here.

Unlocking your MetroPCS phone

When you first purchase your phone from MetroPCS it will be locked in with their service. Moreover, in order to get a special deal where you get a free or discounted phone when you sign up for service, you will have to agree to a one or two year contract. Breaking this contract to switch carriers will come with a price that you can avoid paying by using an IMEI code to unlock your phone.

The IMEI code can usually be found printed under the battery or you may be able to locate it in your phone settings. Another way to get your IMEI may be to get your phone to display it by entering *#06#. Once you have received your IMEI code, send it to unlock service to receive a network unlock code, which can be used to unlock your phone making it available for use with another carrier.

Can I Keep My Current Phone Number?

As long as your phone service is still on, you will be able to transfer your current phone number with your service. Mobile phone service providers must relinquish your number to your new carrier as required by law. Do not cancel your phone service before transferring to a new carrier, if you want to keep your current phone number, as once you cancel your service and your phone is off, the number can't be retrieved by another company. The only way to get your number back would be to pay to turn your service back on with MetroPCS and then transfer your phone to another carrier.

What Happens With My Contacts and Photos on My Phone?

Before you switch carriers you will need to get a new SIM card that you can purchase from any online retailer that sells them. Once you receive the new SIM card, you will need to activate it to begin the transfer to your new carrier. Most of the newer smartphones today, will store your pictures and contacts directly on the phone. If not, you always have the option of using Google SYNC to save your contacts and then restore them later to your new plan.

As for your photos, music, videos, or any other files you have on your phone, you can store them on an SD card just to be safe, although they should still be available on your phone after the transfer.

How to Transfer My MetroPCS Account to a New Carrier

Wait until your next bill is almost due before you transfer your MetroPCS account to another carrier so that you won't end up paying twice for your service.

Most companies allow you to transfer your services right online. When using an online service to switch providers, to continue using the same phone number, just add your phone number when asked if you want to keep your number. Note, this is also referred to as "mobile number porting".

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Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.
How Do I Transfer My Metro PCS Account to Another Carrier?

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Why does GetHuman Write How-to Guides for Metro PCS Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Metro PCS in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Transfer My Metro PCS Account to Another Carrier? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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