How do I transfer my MetroPCS number to another carrier?

In a nutshell: MetroPCS is a popular provider of prepaid cellphone services. You can switch your MetroPCS service to another carrier if compatible. To transfer your MetroPCS sim to another phone,

Jeff Whelpley is the editor / author responsible for this content.
Jun 3, 2024

Introduction

MetroPCS is popular for providing prepaid cellphone services. You can switch your MetroPCS to another carrier if it is compatible. If you’re planning to transfer your MetroPCS sim to another phone, here’s what to do.

Visit the MetroPCS Website

Type “MetroPCS Website” on your browser and click “Search.” Click the first website link on the new page. This opens the “Metro by T-Mobile” homepage. The page still belongs to MetroPCS since this was its former name.

How do I transfer my MetroPCS number to another carrier? (Step 1)

Open the “Phones and Devices” Section

On the company homepage, navigate to the “Phones and Devices” section and click it.

How do I transfer my MetroPCS number to another carrier? (Step 2)

Click “Activate”

If your old sim card number format isn’t supported by your new phone, MetroPCS can issue you with a new sim card. In the “Phones and Devices” section, the platform offers a variety of features. It gives you access to tablets, device trade-ins, and cell phones. At this stage, you need to ensure that the number you’d like to switch to another carrier is active. The activation can only be done by MetroPCS. Click the “Activate” option to allow MetroPCS to activate the SIM card remotely.

How do I transfer my MetroPCS number to another carrier? (Step 3)

Click “Activate Your Phone”

To get the SIM card working on your new device, the platform allows you to activate the phone or the SIM card. Navigate to the bottom of the page and review the detailed steps. The platform requires you to get your phone and SIM card ready, pick your plan, and provide your information. Click “Activate Your Phone” to continue.

How do I transfer my MetroPCS number to another carrier? (Step 4)

Provide Personal Details

Provide your name and email address in the designated fields.

How do I transfer my MetroPCS number to another carrier? (Step 5)

Provide Your Address

Depending on where you live, provide your standard, military, or rural route address. Enter the street address, your city, province, and zip code.

How do I transfer my MetroPCS number to another carrier? (Step 6)

Provide Your Security Information

The platform requires your security information to authenticate your account in the future. Create a memorable PIN, security question, and answer. Complete the reCAPTCHA to finalize the process. Click “Continue.”

How do I transfer my MetroPCS number to another carrier? (Step 7)

Contact the PCS Customer Support

If you encounter difficulties changing your MetroPCS number to another carrier, contact customer support. Navigate to the platform’s homepage and click the “Help” option. The MetroPCS help section offers more information on e-SIM and technical assistance. Click “Contact Us” to get professional help.

How do I transfer my MetroPCS number to another carrier? (Step 8)

Conclusion

Before switching your MetroPCS number to another carrier, check for compatibility. Check online or purchase your phone from MetroPCS. In case you face difficulties during the process, contact MetroPCS support. They will address any potential issues interfering with the process.

Further questions?

Ask a followup or related question and we will try to provide an answer in seconds.
Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.
How do I transfer my MetroPCS number to another carrier?

Help from Real People

We partner with a US-based company with live tech support experts available 24/7. Take advantage of a $5 one-week trial membership and chat with an expert now.
Chat with an expert

Why does GetHuman Write How-to Guides for Metro PCS Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Metro PCS in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How do I transfer my MetroPCS number to another carrier? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

Metro PCS

Asked 5 years ago
Updated 5 months ago
Viewed 1,439,138 times
Metro PCS
metro pcs customer portal
metro pcs technical support
metro pcs device support
transfer metro pcs phone number
Transfer Service
Transfer Service

Speak to An Expert Now

We partner with a US-based expert help site to provide you with tech support 24/7. Enjoy a $5 one-week trial membership and chat with a live expert now.
Get Live Expert Help

Paying Too Much for Internet?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Call Free Anytime: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!