How Do I Downgrade My Metro PCS Package?

As a customer you can downgrade your Metro PCS package anytime you want. Plus, you can choose the plan that gives you what you need and still enjoy unlimited text and talk. Contact Metro PCS customer support for any inquiries.

Jeff Whelpley is the editor / author responsible for this content.
Jan 29, 2020

How Do I Downgrade My Metro PCS Package?

Metro PCS allows customers to downgrade their packages by choosing a new plan. You can do this within your account setting page. Upon downgrading my package, can the changes take effect immediately?

Of course not. Expect the changes to take effect in the next billing cycle or renewal date. If you are on a monthly plan, it means that your changes will be effective on your next month's billing date. Consequently, if you are on an annual plan, then the changes will be effective in the next annual renewal date.

Can I Change My Device?

Metro PCS also allows customers to switch devices for free over the phone. Current customers can complete the device IMEI change by contacting customer support. The SIM is linked to the phone's IMEI and that is why you should contact Metro PCS customer support.

Can I Change My Metro PCS Plan Minutes?

The network service company offers high-end mobile phones and unlimited, text, talk and data in all prepaid plans. The company has a wide coverage area and the network is popular with millions of customers. Changing your Metro PCS plan minutes is easy and you can do it as you desire.

Customers can switch from one plan to the next. However, the change is only in the data access segment and not the plan minutes. Why is this so? It's due to the fact that the plans come with unlimited minutes.

How Can I Manage My Metro PCS Package Account?

You can manage your account after completing your Metro PCS purchase and registering for online access. Having an online account access enables you to downgrade the plans in person. Besides, you can find a store closeby and make the changes to your package before the next billing cycle.

What Metro PCS Packages Are Available for Me?

Customers are free to choose a plan from the Metro PCS. The network service provider makes this choice easy for customers. All the package plans come with unlimited talk, data and text. Therefore, customers can easily choose the right plan from the three high-speed data allotments. You can take little data by choosing the appropriate plan like the $40 plan.

In case you want more data, then go for unlimited $60 plan as it keeps you moving and surfing to high-speed for the whole month. Customers can also choose family coverage with additional lines priced at $5 discount up to five lines.

Do I Get a Contract with Metro PCS?

No. Metro PCS is a no-contract network service provider which is why you can easily downgrade your packages. There are three main prepaid cellular plans you can choose from depending on your preference. Besides, customers can change their Metro PCS plans every month. The only difference in these plans is the high-speed data as both text and talk are unlimited in all three cellular plans.

Alternatively, you can pick pay-as-you-go plans when purchasing a service. You can buy it before purchasing the service. When your phone arrives in the mail, you can go to the activation page and make it active by paying your first month of service. You need to activate the phone to be able to manage your account online.

How Does the No-Contract Service Help Me?

The no-contract Metro PCS is in place to allow customers the flexibility choosing the most convenient plans. Plus, customers can make changes to their packages whenever they like without the problems of dealing with their running contracts.

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Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.
How Do I Downgrade My Metro PCS Package?

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