Metro PCS Phone Number

Calling Metro PCS customer service faster by GetHuman

888-863-8768
Customer service
Current Wait: 43 mins (17m avg)
Hours: Mon-Sat 9am-7pm EST; best time to call: 9:00am
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Payment ArrangementDevice SupportLost or Stolen PhoneTransfer ServiceAccount RestrictedA different issue
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Reasons customers like you called recently

Do I have insurance on my phone
an hr ago
I saw metro pcs is giving out free tablets since I am a new member and got two phones i...
2h ago
I see metro pcs is giving out free tablets since I am a new member and got two phones i...
2h ago
I see metro pcs is giving out free tablets and since I am a new member can I get two ta...
2h ago
My name is Keisha Griffin I upgraded my account back in July from * phone lines to *. I...
2h ago
your free phone is nothing more than a rop off pay * lines to keep the same numberpay...
2h ago
a complain about your free phone its not free you get rip off pay bill in advance al...
3h ago
Hello, my phone number is ***-***-****. While I was inserting a new SD card my sim card...
5h ago
I purchased an iPhone * in November **** and was told I had ** days to pay it off witho...
5h ago
Trying to request a extension on another number
8h ago
My phone is paid until January and their charging me for December
15h ago
Want to activate a phone
18h ago
My voice mail is defaulting to Spanish when I try to listen to my messages .
19h ago
I need to change my phone number from a *** number to a *** number
20h ago
Needing to cancel an item that is on my account with MetroPCS . It has to do with extra...
a day ago
See more recent reasons for callingHelp me with my issue

Customer Number 888-863-8768 - by the Numbers

Phone number to dial
888-863-8768
Call-back available
YES
Call picked up by a real person
YES
Department you're calling
Customer Service
Call center hours
Mon-Sat 9am-7pm EST
Best time to dial
9:00am
Navigate phone maze to a human
Direct to a human
Average wait
17
Current wait
43
Rank (among phone numbers)
1
Rank (overall)
1
Alternate methods
phone or web or facebook or twitter
Quality of communication
50%
Quality of help
30%
Customer votes
26,490
Information last updated
Sun Dec 01 2019 09:00:00 GMT+0000 (UTC)

Metro PCS's Best Toll-Free/800 Customer Phone Number

This is Metro PCS's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Metro PCS agent. This phone number is Metro PCS's Best Phone Number because 716,676 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-863-8768 include Payment Arrangement, Device Support, Lost or Stolen Phone, Transfer Service, Account Restricted and other customer service issues. The Metro PCS call center that you call into has employees from Dallas and is open Mon-Sat 9am-7pm EST according to customers. In total, Metro PCS has 4 phone numbers. It's not always clear what is the best way to talk to Metro PCS representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Metro PCS - by phone or otherwise

While 888-863-8768 is Metro PCS's best toll-free number, there are 7 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Metro PCS customers, is by calling their 214-265-2550 phone number for their Corporate Offices department. Besides calling, the next favorite option for customers looking for help is via 214-265-2550 for Corporate Offices. If you think this information is inaccurate or know of other ways to contact Metro PCS please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Metro PCS.

What is GetHuman's Relationship to Metro PCS?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Metro PCS. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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Metro PCS Contact Info

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