Metro PCS Phone Number

Calling Metro PCS customer service faster by GetHuman

888-863-8768
Customer service
Current Wait: 40 mins (21m avg)
Hours: Mon-Sat 9am-7pm EST; best time to call: 9:00am
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Payment ArrangementDevice SupportLost or Stolen PhoneTransfer ServiceAccount RestrictedA different issue
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Reasons customers like you called recently

I went to the metro pcs store on eureka road in Cambridge square to get my screen fixed...
2h ago
I added a line to my service already account and the line that I added does not work on...
11h ago
My phone will not download any spps
12h ago
I think my other * lines on my account are making changes to my account. How can i find...
12h ago
My brother has had your phone for many years. I called him today and a recording says...
12h ago
Paid *$ for *gb of top up data and the money came out of my account but still ** gb of...
14h ago
Got new phone yesterday and wondering can u look up my phone number I lost phone somewh...
16h ago
I cant get a live person to help me. None of your phone numbers work. No one ever answe...
18h ago
A representative tried to have a guy jump me call me NOW
19h ago
I'm getting really angry with your company I'm really debating on leaving it right now!
19h ago
Need to have my text messages forward to another phone
19h ago
Cant check my voicemails *hggffcccccccccccccccccccccccf gn l ch fo l do do do do do do
21h ago
Hi my phone bill is due today on the **th I dont get paid till the **th so I was wonder...
a day ago
Your manager sold me an used phone as new it took * hours to give me my old number and...
a day ago
I restored my computer from time machine & everything works except outlook
a day ago
See more recent reasons for callingHelp me with my issue

Customer Number 888-863-8768 - by the Numbers

Phone number to dial
888-863-8768
Call-back available
YES
Call picked up by a real person
YES
Department you're calling
Customer Service
Call center hours
Mon-Sat 9am-7pm EST
Best time to dial
9:00am
Navigate phone maze to a human
Direct to a human
Average wait
21
Current wait
40
Rank (among phone numbers)
1
Rank (overall)
1
Alternate methods
phone or web or facebook or twitter
Quality of communication
72%
Quality of help
52%
Customer votes
26,490
Information last updated
Wed Nov 13 2019 09:00:00 GMT+0000 (UTC)

Metro PCS's Best Toll-Free/800 Customer Phone Number

This is Metro PCS's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Metro PCS agent. This phone number is Metro PCS's Best Phone Number because 716,676 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-863-8768 include Payment Arrangement, Device Support, Lost or Stolen Phone, Transfer Service, Account Restricted and other customer service issues. The Metro PCS call center that you call into has employees from Dallas and is open Mon-Sat 9am-7pm EST according to customers. In total, Metro PCS has 4 phone numbers. It's not always clear what is the best way to talk to Metro PCS representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Metro PCS - by phone or otherwise

While 888-863-8768 is Metro PCS's best toll-free number, there are 7 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Metro PCS customers, is by calling their 214-265-2550 phone number for their Corporate Offices department. Besides calling, the next favorite option for customers looking for help is via 214-265-2550 for Corporate Offices. If you think this information is inaccurate or know of other ways to contact Metro PCS please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Metro PCS.

What is GetHuman's Relationship to Metro PCS?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Metro PCS. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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Metro PCS Contact Info

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