Metro PCS Phone Number

Calling Metro PCS customer service faster by GetHuman

888-863-8768
Customer service
Current Wait: 46 mins (21m avg)
Hours: Mon-Sat 9am-7pm EST; best time to call: 9:00am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Payment ArrangementDevice SupportLost or Stolen PhoneTransfer ServiceAccount RestrictedA different issue
Get to a live person fastest:
If you find yourself lost or frustrated, we also partner with a US-based live technical support firm that can connect you with an expert now for a reasonable price. Click to learn about paying for expert help.

Reasons customers like you called recently

My phone charging port went out won't charge so I switched it back to old phone but don...
4h ago
Waiting to talk to someone about blocking telamarketing phone calls and the cost
5h ago
How can I stop telamarketing phone calls and how much is the cost
6h ago
I logged into my device and hit change phone number, i also wanted to change plan. But...
13h ago
I tried paying my bill twice on the app. I authorized it * times. I got no confirmation...
14h ago
I switched plans on accident trying to see how much it would cost to switch on the plan...
15h ago
I cannot make calls or send texts. Message appears showing I have no cell connection an...
18h ago
I used Metro PCS texting today to a friend in West Palm Beach. Have the same phone numb...
18h ago
Looking to get an extension on my bill
21h ago
I can't access the internet. These past few days browsing has been very slow.
a day ago
this is my second phone that I have gotten and it's been acting up dropping calls every...
a day ago
I want to change my current due date and need help in doing so
a day ago
I want my phone unsuspend it was stolen and now I have a new phone
a day ago
Quiero cambierle el serviso a otro telefono
a day ago
Will i be able to switch a att iphone over to metro without the service messing up
a day ago
See more recent reasons for callingHelp me with my issue

Customer Number 888-863-8768 - by the Numbers

Phone number to dial
888-863-8768
Call-back available
YES
Call picked up by a real person
YES
Department you're calling
Customer Service
Call center hours
Mon-Sat 9am-7pm EST
Best time to dial
9:00am
Navigate phone maze to a human
Direct to a human
Average wait
21
Current wait
46
Rank (among phone numbers)
1
Rank (overall)
1
Alternate methods
phone or web or facebook or twitter
Quality of communication
72%
Quality of help
52%
Customer votes
26,468
Information last updated
Sat Nov 16 2019 09:00:00 GMT+0000 (UTC)

Metro PCS's Best Toll-Free/800 Customer Phone Number

This is Metro PCS's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Metro PCS agent. This phone number is Metro PCS's Best Phone Number because 716,676 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-863-8768 include Payment Arrangement, Device Support, Lost or Stolen Phone, Transfer Service, Account Restricted and other customer service issues. The Metro PCS call center that you call into has employees from Dallas and is open Mon-Sat 9am-7pm EST according to customers. In total, Metro PCS has 4 phone numbers. It's not always clear what is the best way to talk to Metro PCS representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Metro PCS - by phone or otherwise

While 888-863-8768 is Metro PCS's best toll-free number, there are 7 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Metro PCS customers, is by calling their 214-265-2550 phone number for their Corporate Offices department. Besides calling, the next favorite option for customers looking for help is via 214-265-2550 for Corporate Offices. If you think this information is inaccurate or know of other ways to contact Metro PCS please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Metro PCS.

What is GetHuman's Relationship to Metro PCS?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Metro PCS. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Help from a Live Person

We partner with a US-based company with tech support experts on hand 24/7. If our free suggestions don't work, you can chat with an expert for approximately $25-47 per issue.
Get Live Expert Help

Metro PCS Contact Info

More Company Phone Numbers

Verizon FiOS Phone NumberVirgin Mobile Phone NumberDirecTV Phone NumberDISH Phone NumberAT&T Wireless Phone NumberCharter Communications Phone Number
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!