Metro PCS Customer Service

Contact Metro PCS & solve common issues

Use Metro PCS's Phone Number

Metro PCS's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Metro PCS. Below you will also find the phone and non-phone-based contact information we've gathered.

Metro PCS: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Metro PCS.
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Click below to show 54 more questions, answers, and complete guides to common Metro PCS customer support problems.

Contacting Metro PCS customer support

Below you can compare and contrast the 9 ways to contact Metro PCS by looking at which ones are the fastest and which ones other customers recommend the most for solving Metro PCS customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Metro PCS across the following channels: Phone, Web, Facebook, Twitter, Chat.

Phone number / contactWaitVotes
Customer Service
2 mins263
Dealer Support
38 mins979
Call For New Service
< 1 min525
Online Help at
Customer Service
< 22 hrs1815
Customer Service
38 mins314
Customer Service
3 mins430
Customer Service
20 mins1289
Live Chat at
Customer Service
23 mins2465
Online Help at
Deals & Promotions
< 19 hrs2753

Recent reasons customers contacted Metro PCS:

my new android did an update and transferred my old data which had a virus to my new ph...
My phone is broken and I need a number I’ve been texting asap but I have no way that I...
Transfer phone *****-***-****
I need info to switch my Aunt's * to another carrier*Lisa French****-***-****
I am trying to get my account number and a transfer pin
My last cellphone The new Revelry phone, has been gone on or around October **st. Befo...
I need to know if I filed a claim
I want to see if they're is a way for me to reduce my phone bill and still keep my same...
I added global voice on my plan, I have arrived in Thailand and my phone shows no servi...
I'm being hacked from someone and they won't stop
need a transfer pin for each of the numbers on this account
I was in pursuit of buying a metro phone that was on a propo of ** dollars for a new Sa...
Muy buenas tardes quer*a ver si me puedes ayudar a desbloquear un iPhone ** q es de su...
I need to reactivate my services with Metro I'm trying to speak to a live agent or repr...
MetroPCS suspended my line for non-payment even though the bill isn't due until...

Help me with my issue

Does GetHuman work with Metro PCS?

GetHuman does not work with Metro PCS's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Metro PCS at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Metro PCS's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Metro PCS at a Glance

Metro PCS has 1 chat option
Metro PCS has no customer email
Metro PCS has 2 help forums
Metro PCS has 1 twitter handle
Metro PCS has 1 facebook page
Contact information overview

Answered on this page:

How Do I Manage My Monthly Mobile Data Usage with Metro by T-Mobile?
How Do I Reactivate My Metro PCS Phone?
How Do I Change My Telephone Number with Metro PCS?
How Do I Downgrade My Metro PCS Package?
How Do I Replace a Lost or Stolen Metro PCS Phone?
How do I get device support for my MetroPCS phone?
How Do I Add a Number to My Metro PCS Plan?
Solutions to common issues

Contacting Other Companies

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