How Do I Replace a Lost or Stolen Metro PCS Phone?

This short article will walk you through the necessary steps you can take if you loose your Metro PCS cell phone or it gets stolen and you need to get a replacement. it will also let you know how to find out how much you can save on your replacement phone.

Jeff Whelpley is the editor / author responsible for this content.
Jul 9, 2020

Making sure that we all have a cell phone to stayed connected to one another is very important. Especially, while living in this time of the world when being able to stay connected to a loved one is very important. You may try to make sure that you keep your cell phone volume turned up and near you at all times in the event that someone needs to reach you for an emergency or just check up on you to make sure that you are good. Although, you may try to do the right thing by keeping your phone with you at all times, some things in life we cant control.

You may end up accidentally leaving your phone somewhere you cant remember and now you cant find it. You might have also left your phone around somebody who was a sneaky thief and decided to steal it while your back was turned. What ever the case may be for your lost or stolen phone now it doesn't mean you wont be able to get another and get connected with your loved ones again.

If you were somebody who was drawn towards the Metro PCS phone service company and you have now lost your phone or found out it was stolen there is a way for you to get a phone again.

How to File A Claim for A Lost or Stolen Metro PCS Device

The first thing that you want to do if you have lost your Metro PCS device or it was stolen is log on to the Metro PCS website and go to the phone claim section. On the phone claim section you will click get started which will prompt you to enter in the number of the cell phone that was lost or stolen. After you enter the number you will be prompted to provide the last name attached to the account as well as the zip code and click continue. You will then be prompted to continue providing any other information that might be needed to finish filing your claim.

After you have submitted your claim, from the phone claim main page you have the opportunity to get an estimated deductible on how much you can save on getting a new phone once your claim has been processed. If you have more questions or need further assistance reach out directly to Metro PCS for support.

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Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.
How Do I Replace a Lost or Stolen Metro PCS Phone?

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Why does GetHuman Write How-to Guides for Metro PCS Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Metro PCS in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Replace a Lost or Stolen Metro PCS Phone? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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