What do I do if I lost my Metro PCS phone?

If you lost your Metro PCS phone, you do have options. We get into all of them and help you replace your lost phone as quickly as possible with this quick and easy to follow guide.

Jeff Whelpley is the editor / author responsible for this content.
Jul 19, 2019

Losing your Metro PCS phone can be very frustrating. Very few people can live without their phones even for a single day. If you lose your Metro PCS phone, finding it should not be difficult. You can find it using Metro phone protection. You may also use a Metro PCS phone tracker tool.

Retrace Your Steps

The first and most obvious way to get your phone back is by retracing your steps. You may have forgotten it at home or in your office. A lot of people misplace their phones but find them before they are stolen.

Report to the Police

If you think that your phone may have been stolen, you should report to the police as soon as possible. Reporting early makes it possible for the police to recover your phone before the thief gets away. You should take this step if you are sure that you did not just misplace your phone. Try to provide them with as much detail as you can.

Using a Phone Tracker to Find Your Phone

This are plenty of tools that works as a tracker as well as a spying tool. Most of them are meant to give you control over the activities of your device. You may use a tracker to establish the exact location of your phone. When choosing a tracker, find one that allows you to view keystroke logging and remotely track your GPS location. The right cell phone spying software may allow you to have full access to your emails, messages, and phone conversations. This also means that intruders may have access to your phone.

Tracking Your MetroPCS Phone on Metro Total Protection Site

You may track your lost or stolen MetroPCS phone on Metro Total Protection Site by following these steps;

  1. Go to the Metro Total Protection site and open it
  2. Enter your phone number and password
  3. Click on the 'Sound Alarm' option two times to locate your phone. You may also press the volume up and down buttons at the same time.
  4. If you can't find your phone, click on the option 'Locate Phone' twice and you will be directed to maps. This option should allow you to determine the location of your device.

Using Your Phone's IMEI Number to Track It

The International Mobile Equipment Identity (IMEI) of your phone is unique. It is like a serial number for your phone. If you report your stolen phone to the police, they may use it to find your phone. It is wise to record the IMEI number of all your mobile devices. Your mobile company may also use the number to permanently deactivate your account.

Do not panic if you have lost your MetroPCS phone. It is easy to find it regardless of whether you lost at home, in your office, or in a different town.

If you are unable to find your lost MetroPCS phone, then you should consider getting help from the customer support team. There are plenty of ways to reach them and get help.

The easiest way to reach a representative on MetroPCS is by phone. You will be connected to a live agent who may help you recover your phone. The average wait time when contacting MetroPCS is three minutes.

You may also contact the customer support team through their various social media platforms including Facebook and Twitter. MetroPCS responds to the complaints and questions of their customers fast.

If you are old school, then you may reach them by snail mail. MetroPCS has two mailing addresses so it is easy to reach them. You may not reach them by email.

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Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.
What do I do if I lost my Metro PCS phone?

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Why does GetHuman Write How-to Guides for Metro PCS Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Metro PCS in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our What do I do if I lost my Metro PCS phone? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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