© GetHuman Inc.

How Do I Register My Metro PCS Phone to a Network?

In a nutshell: If you have a Metro by T-Mobile phone that you want to use then you need to register it to the Metro by T-Mobile network, or activate it. There are a few different ways you can do that and they are all pretty fast and easy.

Dec 12, 2025

Introduction

If you have a Metro by T-Mobile phone that you want to use then you need to register it to the Metro by T-Mobile network, or activate it. There are a few different ways you can do that and they are all pretty fast and easy.

What You'll Need

When you activate your Metro by T-Mobile phone, you will need to know your phone's IMEI number. You can find the IMEI number in the Settings menu on all types of phone. For Android phones, tap the About phone option and then tap on the Status option and then scroll down until you find the number. For iPhones, tap the General option and then the About option , and then scroll until you find it.You will also need your SIM card's ICC ID. This number can be found on the SIM card itself.Your Metro by T-Mobile phone may have an embedded SIM, or eSIM, instead of a traditional SIM card. In this case you will not need to put a new SIM card in your phone, but the activation process should be essentially the same.

Go to the Metro by T-Mobile activation page.

Metro by T-Mobile activation page
To get your phone hooked up to the Metro by T-Mobile in a store, skip to step 4.
To get your phone hooked up with the Metro by T-Mobile app, skip to step 9.

Locate the "New Metro phone" section and then click on the Get Started button.

Follow the instructions you are given and provide the requested information to finish connecting your phone to the network.

Do not continue with the subsequent steps.

Go to Metro by T-Mobile's home page.

Metro by T-Mobile home page

Click on "Find a Store" in the nav bar.

Enter your ZIP code or your city and state in the text field on the left side of the screen.

Find a convenient Metro by T-Mobile store location.

Go to the store and tell one of the associates there that you want to activate your phone.

Don't forget to take your phone and SIM card with you.
Do not continue with subsequent steps.

Go to one of the app stores, find the Metro by T-Mobile app, and download it.

Open your new Metro by T-Mobile app and log in to your account.

Find the "Get Started" page.

Provide the needed information and follow the instructions to finish activating your phone.

Conclusion

If you have need any assistance getting your phone activated on the Metro by T-Mobile network, call one of the company's customer support representatives for help. You can also just call to have one activate your phone for you. The call center is open from 4:00 am to 12:00 am PST all week long.

Further questions?

Ask a followup or related question and we will try to provide an answer in seconds.
Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.

Why does GetHuman Write How-to Guides for Metro by T-Mobile Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Comcast in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our What do I do if my Xfinity TV or internet is out? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

Metro by T-Mobile

Asked 6 years ago
Updated 13 days ago
Viewed 3,304,934 times
Register Metro PCS phone network
register metro pcs to another network
register metro phone

Paying Your Telecom Too Much?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!