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How Do I Change My Telephone Number with Metro PCS?

In a nutshell: Some people keep their cell phone numbers for as long as possible. Others prefer to change theirs frequently. If you've decided you want to change your Metro by T-Mobile number, the following can help you get started with the process.

Introduction

Some people keep their cell phone numbers for as long as possible. Others prefer to change theirs frequently. If you've decided you want to change your Metro by T-Mobile number, the following can help you get started with the process.

Go to the Metro by T-Mobile Website

Visit the Metro by T-Mobile website.

Locate the "Support" Line

Scroll all the way down the Metro by T-Mobile homepage until you find the line that says "Support." It's in white lettering and has a down-pointing arrow to its right.

Expand the Sub-Menu

Click on the down-pointing arrow to the right of "Support." Doing so will expand the sub-menu.

Find the "Frequently Asked Questions" Link

Browse the sub-menu under "Support," and look for the "Frequently Asked Questions" link.

Go to the Metro by T-Mobile Support Page

Click on the "Frequently Asked Questions" link. This will take you to the Metro by T-Mobile support page that says "Welcome to Metro Support" at the top.

Locate the "Manage My Metro Account" Box

Find the "Manage My Metro Account" box on the support page. It should be the first option below the "Welcome to Metro Support" header and above the "Plans and Benefits" box.

Click on the Link

Click on the "Set up Metro Account >" link in the "Manage My Metro Account" box. Doing so will take you to the "Accounts" page.

Find the "Line Support" box

Scroll down on the "Accounts" page until you find the box labeled "Line support."

Locate the Relevant Section

Find the "Change my number" section in the "Line Support" box. It should be directly below the "Suspend my line" section.

Go to the "Change My Number" Page

Click on the "Learn more" box in the "Change my number" section. It's directly below the line that says "Learn all you need to know about how to change a phone number." This will take you to the "Change My Number" page.

Read the "Change My Number" Page

Read the "Get prepared" and "Make the change" sections on the "Change My Number" page. It offers various types of information, including how long the changes take.

Follow the Instructions on the "Change My Number" Page

After reading the "Change My Number" page, follow the instructions to attempt to change your phone number. If you still need assistance, please move on to the next step.

Contact Metro by T-Mobile Customer Support

If you weren't able to change your phone number, contact the Metro by T-Mobile customer support team. Let them know what you've already tried doing so they can advise you of the next steps.

Conclusion

Certain services may take some time to update, so if you want to change your Metro by T-Mobile phone number, act promptly. Don't hesitate to reach out to customer service if you need assistance.

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Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.

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Metro by T-Mobile

Asked 6 years ago
Updated 19 days ago
Viewed 4,347,619 times
Change my Metro PCS phone number
Get a new Metro PCS phone number
Switch my Metro PCS phone number
Carry my old number to Metro PCS

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