Cricket Wireless Customer FAQ

Para cancelar una de tus líneas de servicio con Cricket Wireless, puedes hacerlo siguiendo el proceso indicado en la sección de gestión de cuentas en su sitio web o mediante la aplicación de Cricket. Recuerda que es importante asegurarte de que no hay cargos pendientes y revisar las políticas de cancelación.

As a Cricket Wireless customer, you want to be able to view your monthly bill. Keeping on top of your bill helps you identify any suspicious activity on your account (such as services or plans you didn't authorize). It also allows you to track usage and see the break-down of charges on your account. You can view your account online, on your mobile device or via mail.

If you cannot receive text messages to recover your Cricket Wireless account and have forgotten your password, you may need to visit the Cricket Wireless website and select the option for account recovery. Follow the prompts to verify your identity through other means, such as email or security questions, if available. You can also reset your password directly on the website.

If you are running short on your bills and need an extension on your Cricket Wireless phone bill, you can use the BridgePay program for assistance. This program allows you to split your bill in two and pay the second part within seven days.

When you get a new Cricket Wireless phone, you want to use it as quickly as possible. You can call Cricket Wireless for assistance with activation, activate your new phone online or use Breeze-Thru to activate your phone. New phones/plans may also automatically activate eight days from the shipping date to make using it quick and convenient.