Cricket Wireless Customer Q & A

Answers to Common Problems

Use Cricket Wireless's Phone Number

Cricket Wireless's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

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Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Cricket Wireless.

Top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Cricket Wireless.
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Click below to show 21 more questions, answers, and complete guides to common Cricket Wireless customer support problems.

Recent reasons customers contacted Cricket Wireless:

My phone was stolen i need copies of phone numbers ***-***-**** asap could you fax pape...
Consumer complaint, *in the Prescott AZ office, he was the only one working. My Uncle w...
Want to change my phone number right now
I just started service with cricket i want to take my new cell phone number off my iPh...
Im in Jamaica and I can't reach cricket customer service . I can't call or text
Help with my phone. Paid bill but still not working. Went to the store and they won't help me
Accidentally paid prepaid instead of regular service on bill
I need my PUK passcode and pin
I just bridge paid my son's phone and his service is suspended. I need to know what's...
Don't remember my user name and password
I forgot what my phone number is,and need help figuring it out. Any help would be appreciated
Forgot my username and have no access to my phone or email
I need to suspend a line.

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Does GetHuman work with Cricket Wireless?

GetHuman does not work with Cricket Wireless's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Cricket Wireless at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Cricket Wireless's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Answered on this page:

How Do I Upgrade My Cricket Wireless Phone?
What is the return policy for Cricket Wireless devices?
How Do I Cancel My Cricket Phone Service?
What are the available Cricket Wireless plans and their prices?
Is Cricket Wireless the Cheapest Cellphone Service?
Does Cricket Wireless Have the Best Customer Satisfaction for Cellphone Service?
How Do I Cancel My Cricket Wireless Account and Get a Refund?
Solutions to common issues

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