How Do I Switch My Cellphone Provider to Cricket Wireless?

This article outlines the ease in which customers can switch from their current provider to Cricket Wireless cellphone service. There are two links to customer service and information on what needs to happen before making the switch. The article also outlines the process of keeping your current phone number with your new Cricket Wireless plan.

When you are through with contract cellphone service and want to switch to a pay-as-you-go plan, Cricket Wireless is a leader in the industry. Switching your cellphone provider to Cricket is an easy process. You can contact customer service here for help in switching, or you can follow the steps outlined below.

Before You Switch

Before you make that jump to Cricket, check your current wireless plan. If you are under contract, you will want to know how much you will be spending on early termination fees. Also, if you have been paying for your current phone on an installment plan as part of your contract, you want to know how much you still owe on your current phone. You also want to make sure your phone is unlocked so you can use your current phone with your new Cricket Wireless plan. Some phones are already unlocked, but others may have to be unlocked by an expert. The last step before making that call is determining if your current phone is compatible with the Cricket Wireless network.

Review all the wireless plans available through Cricket and choose the one that is best for you and your needs. Also, decide if you want to keep your current cellphone number or if you are ready to change numbers. If you are not bringing your own phone to your new Cricket Wireless plan, research the phones the company has available for purchase. Once you've completed your research, you can visit Cricket Wireless online or go to one of its retail outlets to get your new service started.

Keeping Your Number

In order to keep your current phone number, you need to provide Cricket Wireless with four pieces of information. You will need to provide:

Your current provider account number
Your current PIN or password to the account
The last four digits of your Social Security number
Your billing ZIP code

Once the company has this information, it will do the rest in setting up your account. Once Cricket Wireless sets up your new account, you just need to insert your new SIM card and you are ready to use your phone.

Making the Switch

Making the switch to Cricket Wireless is an easy process. Cricket Wireless has a number of retail stores where associates can assist you in switching your account. You can also contact customer service here and get started.

Why does GetHuman Write How-to Guides for Cricket Wireless Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Cricket Wireless in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Switch My Cellphone Provider to Cricket Wireless? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

How Do I Switch My Cellphone Provider to Cricket Wireless?

Before You Switch

Keeping Your Number

Making the Switch

Further questions?

Solutions to similar problems

Why does GetHuman Write How-to Guides for Cricket Wireless Problems?

Cricket Wireless

Paying Too Much for Your Plan?