How Do I Activate My New Cricket Wireless Phone?

When you get a new Cricket Wireless phone, you want to use it as quickly as possible. You can call Cricket Wireless for assistance with activation, activate your new phone online or use Breeze-Thru to activate your phone. New phones/plans may also automatically activate eight days from the shipping date to make using it quick and convenient.

As more and more wireless users move away from contract plans to prepaid service, Cricket Wireless has stepped up to support those customers. If you are one of the more than 19 million Cricket Wireless users, you want to enjoy your phone as soon as you receive it. How do you activate your new Cricket Wireless phone and enjoy all its features? You can get information and assistance from Cricket Wireless customer support here, and you can follow the steps below to activate your new device.

Online Activation

If you ordered your Cricket Wireless phone online, you will need to activate it through the Cricket Wireless website. Activation can be completed by doing the following:

  1. Before you activate the phone, insert the SIM card that came with your device.
  2. Find your order number and phone number (both of which can be found in your confirmation email and the packaging slip in your order).
  3. Open Cricket Wireless in your computer browser.
  4. Click "Activate" located in the menu bar at the top of the screen.
  5. Follow the prompts to activate your new phone.
  6. Make sure you know your four-digit PIN when activating your phone.

New Phones/New Numbers

In some cases, new phones with new numbers may automatically activate after eight days from the shipping date. This will allow you to use your new phone as soon as you receive it.

Activating Directly from Phone

You can also activate your new phone directly from your phone by following these steps:

  1. Cricket Breeze-Thru allows you to activate your device without calling customer service or going online.
  2. Power up your new phone.
  3. Set up your device following the prompts on the screen.
  4. You will receive a text with a set-up link that will guide you through the remainder of the set-up process.

To use Cricket Breeze-Thru you will need the following:

  1. Universal SIM card kit.
  2. Unlocked smartphone that is GSM-compatible.
  3. Current wireless bill if you are transferring your current number to your new phone.
  4. Payment method to pay for the first month's service.

Activating your new Cricket Wireless phone is easy using the Breeze-Thru option or by visiting the Cricket Wireless website. You can also call Cricket Wireless here to assist with activation or for more information and assistance.

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Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.
How Do I Activate My New Cricket Wireless Phone?

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