How Do I Get an Extension on My Cricket Phone Bill?
Your Cricket bill is due every month on the day before your account was activated. If you miss a payment, your service will be suspended and a fee will be charged in order to re-activate your account. If you are having problems paying your bill, your only option is to set up BridgePay within 7 days before or after the beginning of your billing cycle. This will also give you 7 days to pay the second part of your bill.
Because times are hard, many people find themselves falling behind on their bills and don't know where to turn. In this article, you will learn what to do when you need an extension on your Cricket phone bill and more.
When is Your Monthly Bill Due?
At cricket, your first billing cycle starts on the day service was activated. Your billing cycle begins each month on the same day. Your payment must be made before the start of your next billing cycle in order to avoid service interruptions. For example, your account was activated on the 14th day of the month, so your billing cycle will begin every month on the 14th and your bill due at 11:59 pm CST on the 13th no matter how many days there are in the billing cycle. If you don't make your payment by this time, the service will be suspended.
Is it Possible to Change Your Due Date?
If your service is suspended due to non-payment, your due date will be changed to the day before your account is reactivated. For example, if you pay to reactivate your services on the 12th, then your due date will be on the 11th of each month at 11:59 pm CST. You can also change your monthly due date by contacting a customer support agent at Cricket. Keep in mind that there will be a reactivation fee to restore your services after your services are cut off for missing a payment. If you pay to turn your services back on 3 to 29 days late, you will be charged a $5 fee, and for 30 to 59 days late, you will be charged $15.
What is BridgePay?
If you need an extension on your Cricket bill, BridgePay might be your best option. BridgePay will allow you to separate your bill into two payments. However, you must set it up within 7 days before or after the beginning of your billing cycle and you will also get another 7 days to pay the second part of your bill. You can set up BridgePay at a Cricket store or click here to contact a customer support agent to assist you in setting it up. The following are some things to keep in mind when using BridgePay:
- Before activating BridgePay, you must have autopay turned off. You can turn it back on once your second payment is made.
- If you haven't activated a new line, you can set up BridgePay.
- Features or plans cannot be changed when using BridgePay.
- BridgePay can be canceled any time before your original due date, if canceled before then, your fee will be applied as a credit.
- If you used a promotion that expires before the next billing cycle, it will not be honored.
- You will have to pay the total bill for the next month to restore services if the second payment is missed.
- You can only set up BridgePay one time per billing cycle.
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