What Can I Do If I Can’t Access My Voicemail on Cricket Wireless?

Voicemail services allow you to record messages when you are too busy to receive phone calls. Cricket Wireless has a voicemail service that can store up to 40 voicemail messages 4 minutes long. Because you can record many messages per day, which helps you avoid missing important messages due to insufficient space.

You can use a password to ensure that your messages are safe over the 30 days to store them with Cricket Wireless. Forgetting your Cricket Wireless voicemail password can make be inconveniencing because you lose access to important messages. The good news is that you can recover access to your password through simple clicks, as explained below.

How to Recover Your Access to Cricket Wireless Voicemail

Depending on the type of device you are using, you can follow the guidelines given below to recover your Cricket Wireless voicemail access. You can contact the customer support to help you reset the password to your account.

If you are using an iPhone:

1. Open the Cricket Wireless website

2. Click on the "account settings."

3. Select the phone option

4. Click the "reset voicemail password."

5. You will receive a temporary password.

6. Use the temporary password to log in and set a new password.

7. Enter the new password that has 7-15 numbers without letters or special symbols and click "done."

8. Re-enter your new password and click "save."

If you are using an android device:

1. Open the Cricket Visual Voicemail app

2. Click on the "menu."

3. Click on the "setting."

4. Click on the "password."

5. Tap the "manage your Visual Voicemail password."

6. You will receive a temporary password

7. Log in using the temporary password

8. Enter a new password with 7-15 numbers only without letters or special characters

9. Re-enter the new password and tap "save."

If you are using windows device:

1. Open the Cricket Wireless phone app

2. Click on "settings."

3. Click on "call voicemail."

4. Press the administrative options

5. Click the password option

6. Select "reset the password," you will receive a temporary password

7. Enter the temporary password

8. Enter a new password with 7-15 numbers only without letters or special symbols and tap "done."

9. Confirm the new password and tap "save."

10. The system will confirm that you have saved your new password.

When using feature phones:

1. Click and hold the 1 key on your phone.

2. Select "reset the password."

3. You will receive a temporary password.

4. Click 4 administrative options on the main menu.

5. Click on the" password."

6. Enter the temporary password that has 7-15 numbers without letters or special symbols

7. Tap "Done."

8. Enter a new password

9. Re-enter the new password

10. Tap "save."

11. The system will confirm that you have saved the password.

If the above guidelines do not work, you may have software problems and may need to update your OS. If the account has multiple lines, any person with the username and the password make changes. Cricket Wireless will then send a password on the phone line that you have selected in the account.

You can recover your Cricket Wireless voicemail access by resetting your password on your account online, using the myCricket app, or contacting the customer support numbers through an automated system. Calling Cricket Wireless can help you if you still have a problem resetting your password.