How Do I Add Other People to My Simple Mobile Account?
In a nutshell: Planning to add more family members or a partner to your Simple Mobile account? You can sign up for a multi-line plan, which allows you to add up to five lines to your account. Keep in mind that with AutoPay, all lines on the account will renew together. If you want to add another line, just sign in through the website or app. Continue reading for step-by-step instructions on how to add a line and manage a multi-line plan with Simple Mobile.
Introduction
Planning to add more family members or a partner to your Simple Mobile account? You can sign up for a multi-line plan, which allows you to add up to five lines to your account. Keep in mind that with AutoPay, all lines on the account will renew together. If you want to add another line, just sign in through the website or app. Continue reading for step-by-step instructions on how to add a line and manage a multi-line plan with Simple Mobile.
Sign in to Your Account
To log in, enter your phone number, SIM number, or the email address associated with your account. Then, click Continue.
Click Add New Device
Tap the three horizontal lines to access Account Management, then select Add New Device to add another line to your account. You may also see an Add Device shortcut directly on the Dashboard. Select this option to begin adding another device and line to your account.
You can enroll your multi-line plan in AutoPay to automatically renew your service and help avoid interruptions on your service end date. And as mentioned, all lines will renew together. If a line has unused service days remaining, you will receive a prorated credit for those days.
Follow the On-Screen Instructions
To add a new line or device, follow the on-screen instructions. Simple Mobile may ask whether you want to bring your own device or purchase a new one. If you're bringing your own device, you may need to provide your SIM card information or choose an eSIM option. If you've already purchased a plan, you may also be asked to enter your PIN. Provide the required information and follow the remaining prompts to complete the process and add the new line to your account.
Activate Your New Device
If you're adding a brand-new phone and number, you may need to activate the device before you can start using your new line. Sign in to your Simple Mobile account and go back to Account Management by tapping the three horizontal lines in the upper-left corner of the app. Then, select Activate Device and follow the on-screen instructions to complete the activation process.
If you're having trouble adding or activating a new device or line to your Simple Mobile account, proceed to the next step.
Chat With Support
Are you having trouble purchasing a new device, bringing your own phone, or adding a new line to your Simple Mobile account? Contact Support through the chat feature for further assistance.
Go to the Simple Mobile Support page and click Chat With Support. You may also see a chat icon in the lower-right corner of the page. Select the icon and follow the prompts to get assistance with your account or device.
Conclusion
Did you have any trouble adding a new line or device to your Simple Mobile plan? Signing up for a multi-line plan is fairly straightforward through the app or website. And since you may receive discounted rates on additional lines, it can be more convenient and cost-effective than opening a separate Simple Mobile account. If you want to add a family member, partner, or friend to your plan, simply use the Add Device option and follow the prompts. Still have questions or need help adding another line? Contact Simple Mobile Customer Support for further assistance.
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