In a nutshell: Simple Mobile is a mobile network operator offering a range of services, including prepaid wireless plans, international services, financing, and even a Lifeline program. Do you use Simple Mobile? You can easily update your account information via the website or the app. We prepared a helpful guide to help you better navigate the website and modify your account or payment information.
Simple Mobile is a mobile network operator offering a range of services, including prepaid wireless plans, international services, financing, and even a Lifeline program. Do you use Simple Mobile? You can easily update your account information via the website or the app. We prepared a helpful guide to help you better navigate the website and modify your account or payment information.
Log in to your Simple Mobile account with your email address, phone number or SIM #. Don't forget to put a check mark on I'm not a robot before clicking Continue.
On this page, you can update your personal and account information, including your first and last name, security PIN, contact phone number, and email address. Don't forget to save the changes to ensure you never have to modify the info again the next time you log in.
This tab allows you to manage your payment information, including adding new payment methods, changing saved cards, and updating your billing address. You can also control your Auto Pay settings here, changing it on or off as needed.
Users who want to change the addresses saved in their file can go to the Shipping tab. Just enter the new address and don't forget to save it.
If you want to change your password, go to Manage Profile and tap on the edit icon in the login information section. Should you decide to change your account password, choose one with special characters for it to be more secure. After changing your password, you will be asked to provide a one-time PIN, which will be sent to your phone number. Enter the one-time PIN and hit save.
If you forgot your password, request a password reset link after entering your email or phone on the login page. Wait for the password request email and follow the instructions to reset your password successfully.
Users can also change their voicemail password. To do this, just text VOICEMAIL and send it to 611611. Wait for the automated message on what to do next. If you don't get any message, the signal may be poor. Go to an area with better reception to get the message sent by Simple Mobile.
You can also add a line to your existing Simple Mobile account by logging in, selecting "Add Device," and entering the required information - either your SIM card number, or if the device hasn't been activated before, the eSIM IMEI or SIM card number. Then, simply follow the prompts to complete the process. Note that you can also use the Simple Mobile app to update your account information by following the on-screen instructions and saving your changes. If you encounter any issues or still have questions regarding updating your account, feel free to contact Customer Support for assistance.
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