How Do I Change Primary Contact for My Simple Mobile Account?

There are many reasons for changing your primary contact for your Simple Mobile account. As such, you may contact your service provider or do it yourself. For more clarification on this subject matter, call a customer service representative at Simple Mobile to guide you accordingly.

Jeff Whelpley is the editor / author responsible for this content.
Jan 29, 2020

How Do I Change Primary Contact for My Simple Mobile Account?

Simple Mobile comes with nationwide coverage on a superfast 4GLTE network complete with coast-to-coast coverage. On top of that, the mobile service provider does not charge long-distance or roaming services. Therefore, this is quite a deal for you if you are looking for a mobile service provider with only the best offers in the market.

How do you benefit once you subscribe to Simple Mobile services? Apparently, the mobile carrier provides you with unlimited wireless plans with no contract, no hidden fees, and no credit check. The only price you pay covers the unlimited international text, unlimited nationwide text and talk, and no charges on roaming, especially in countries such as Mexico and the US.

To add on that, you receive unlimited international calling across 64 countries and up to 15 unique numbers. Once you have a Simple Mobile account, you will definitely enjoy endless offers and services from this mobile carrier. But, how do I change primary contact for my Simple Mobile account?

Should I Be the Primary Account Holder?

Absolutely yes! You need to be the real owner of that particular Simple Mobile account to change the contact. The primary contact has the details that are only known to you and no other person. For that reason, you will need those details to make your change possible.

Do I have to use My Personal Details?

Before you change your primary contact, you need to gather relevant information and details of your account to make the change possible. In this regard, you will require the following information ready even before you get started:

  • Your full name and address
  • The account number (for your primary contact)
  • Password or PIN

Once you have this information at the back of your mind, you will proceed to the next step.

Can I Contact Simple Mobile Customer Support Team?

With your information ready and organized, you may call the customer service representative at Simple Mobile carrier to get help. The representative will listen to your issue and assist you with the changing process.

Inasmuch as other people prefer doing the changing online, having someone to guide you is even better, effortless, and timeless. Your decision to contact the service carrier will pay off in a short while.

Provide the customer service agent with your credentials to make the process easier for both of you. The agent will take you on a step-by-step procedure until your primary contact is changed or deactivated.

Should I Do the Changing on My Own?

Sometimes you may require to do the changing by yourself, especially when it comes to verifying your outgoing caller ID. So, you will check the type of your Simple Mobile account to know where to start with the changing process.

If you are on a prepaid account or instead of the large government account, your caller ID will not display your name, and this should not worry you. But if you are on a postpaid account, then you will need to change the primary contact.

Find your phone settings and click on the caller ID setting. Uninstall any downloaded caller ID apps and restart your device. Then make relevant changes to your primary contact in your account. If you are sure that the process is successful, call your contact or another mobile phone to verify your new caller ID. That is all you have to do.

Further questions?

Ask a followup or related question and we will try to provide an answer in seconds.
Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.
How Do I Change Primary Contact for My Simple Mobile Account?

Why does GetHuman Write How-to Guides for Simple Mobile Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Simple Mobile in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Change Primary Contact for My Simple Mobile Account? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

Simple Mobile

Asked 5 years ago
Updated 5 years ago
Viewed 3,727,800 times
Simple Mobile
How do I change primary contact for My Simple Mobile account
call a customer service representative at Simple Mobile
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!