In a nutshell: Are you planning to update the primary contact on your Simple Mobile account? You can easily do this by logging in to your account first. Simple Mobile users can sign in to their accounts via the official website or through the app. If you don't have an account yet, activate your device first on the Activate tab on the website. Depending on what you want to activate, you may need to provide the SIM card number or the IMEI on your phone. Planning to update your primary contact? Continue reading for the step-by-step instructions.
Are you planning to update the primary contact on your Simple Mobile account? You can easily do this by logging in to your account first. Simple Mobile users can sign in to their accounts via the official website or through the app. If you don't have an account yet, activate your device first on the Activate tab on the website. Depending on what you want to activate, you may need to provide the SIM card number or the IMEI on your phone. Planning to update your primary contact? Continue reading for the step-by-step instructions.
Did you already download the app? If not, download the app first and log in to your account. You can use your phone, email or SIM card number to sign in to your Simple Mobile account.
You can update your primary contact from here. Just follow the prompts and don't forget to save the changes. You can also edit your email address, password, name, security PIN, and password in your account management profile.
If you are having trouble updating the account info, feel free to get in touch with Simple Mobile directly. Use the steps below to reach out to their customer service team.
Should you have any questions regarding your account, feel free to reach out to them directly. Use the phone number provided in this step and call them only during office hours, and that's every day from 8 am to 11:45 pm EST. That's right, they are also available during weekends and holidays.
Customers who prefer to write can do so by sending their queries to the corporate office. Use the address provided in this step. We recommend including your account details if the issue is about your personal account with Simple Mobile. If possible, include screenshots and other relevant details in your account.
Another option is to chat with Customer Support regarding your issue. To use chat, just tap on the robot icon and tap I am a customer. Then, follow the prompts.
Feel free to also check out the FAQs on this page. You will be provided with comprehensive information on how to use your Simple Mobile account. You can find general information, account management, troubleshooting, activation and set up, and network information on the FAQ page on the Simple Mobile website.
You may also use the 611611 text helpline from Simple Mobile. Simply text a keyword and get the instructions on your phone. You can text ACCT if you want to check your service renewal information or ACTIVATE to activate a service. To see the full list of keywords, including keywords related to your account info, text HELP to 611611 and wait for the list of keywords, which are sent to your phone. Still have questions? Get in touch with Customer Support today.
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