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Simple Mobile Customer Service

Ways to contact Simple Mobile and solve common issues

Use Simple Mobile's Phone Number

Simple Mobile's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Call Simple Mobile Customer Service

If you think your issue may not warrant a phone call, you can also read below for answers to common questions.

You can also scan over all the phone and non-phone-based contact information we've gathered for Simple Mobile

Contacting Simple Mobile customer support

Below you can compare and contrast the 5 ways to contact Simple Mobile by looking at which ones are the fastest and which ones other customers recommend the most for solving Simple Mobile customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Simple Mobile across the following channels: Phone, Facebook, Web, Chat.

Phone number / contact	Wait	Votes
877-878-7908 Customer Service	84 mins	396
facebook.com/simplemobile Customer Service	2 mins	151
Online Help at simplemobile.com Deals & Packages	< 2 hrs	257
Online Help at simplemobile.com Customer Service	< 2 hrs	248
Live Chat at simplemobile.com Customer Service	12 mins	142

Simple Mobile: top questions, issues & solutions

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Simple Mobile.

How Much Does It Cost to Cancel My Simple Mobile Plan? Simple Mobile plan cancelling is more daunting than you think. There are terms and conditions in your service agreement that you need to review before you cancel your plan. There are no fees to be paid... Read more

How Do I Fix a Broken Simple Mobile Phone If I Have Insurance? Dealing with insurance is easy as it covers your device in case of damages. Customers can fix a broken Simple Mobile phone if they have insurance. The process takes a day to fix and you can go home with... Read more

How Do I Set Up Autopay for My Simple Mobile Bill? Service disruptions due to unpaid bills can be frustrating. Hence it's wise to switch to automatic payments. With GetHuman's guide, you can easily set up auto-pay for your bills. We also have a listing... Read more

Is Simple Mobile the Cheapest Cellphone Service? A lot of people love saving money on necessities like a good cell phone plan, and Simple Mobile is one of the better deals. All its plans offer unlimited talk, text, and international text. Unlimited data... Read more

How Do I Report a Problem with My Simple Mobile Wireless / Mobile Phone? Prepaid mobile phone service providers often provide a few different avenues to reach their customer service in case there are questions or issues. They also make use of a support or resource page for... Read more

How Do I Switch My Cellphone Provider to Simple Mobile? Switching your mobile service to Simple Mobile shouldn't be time-consuming or stressful. You can purchase a SIM card and plan if you want to keep your phone, or you can buy a new phone and plan in a nearby... Read more

Does Simple Mobile Offer Family Plans?

Yes, Simple Mobile does offer family plans. They understand the importance of keeping families connected and offer flexible options to meet their needs. With Simple Mobile's family plans, you can easily bring your loved ones onto the same network while enjoying cost savings. These plans are specially designed to provide shared data, talk, and text services for multiple lines. You can choose from a range of affordable plans that offer various data allowances based on your family's usage. Additionally, Simple Mobile's family plans include unlimited international calling to select countries, making it convenient to stay in touch with family members across the globe. With Simple Mobile's family plans, you can experience reliable and affordable wireless connectivity for your entire family.

There's more!

Click below to show 35 more questions, answers, and complete guides to common Simple Mobile customer support problem.

See all 42 solutions...

Recent reasons customers contacted Simple Mobile:

I activated new phone added service plan but can't make phone calls or send text and no...

I want to renew subscription

I want to device unlock my blu b***dl, I'd like to know how to do this. Thank you

i paid my phone bill * days ago and my phone is shut off, again.

My phone services is still not working. I have called at least ** times and I really ne...

i need to know if they activate the iphone **

Want my father sim account number and PIN number

My phone is broken, stuck on talkback.I would like you to please refund my payment and...

I need to check compatibilty of my new sim to my current phone. I was advised to change...

I will recharge from your website he said for * months **.** and he give me only * month

I paid my bill and my phone is inactive

I noticed my credit card being charged the following for the two phone numbers...

Please let me know how I can get phone records from ****. Specifically, a printout of p...

I want to add a phone to my plan

More customer issues

Help me with my issue

Does GetHuman work with Simple Mobile?

GetHuman does not work with Simple Mobile's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Simple Mobile at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Simple Mobile's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!