Fitbit Customer Service

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Contacting Fitbit

All Fitbit Contact Information
Compare Fitbit's phone number, help-desk, email address, twitter handle, and live chat option.

Recently Reported Customer Problems

Hi *Fitbit recalled Versa *, I sent my watch but never received anything in return
I ordered a Fitbit watch and paid for it but got no email confirmation how do I know it...
WATCH IS NOT WORKING PROPERLY
My Fitbit has not turned on twice which I was able to later resolve both times, however...
looking for my order. tracking said it should have been here yesterday. No updates o...
Case number ******** given this afternoon*Have tried pressing the button on the side an...
I am a Fitbit Premium subscriber (used an Alta *) but just purchased a Luxe, which came...
I put it on charge a smiling face appears since then it’s gone blank and stopped working
Have a charge * that stopped sync. after the introduction of ios **.* to my iphone. Any...
Ordered Change* on *th and still waiting. ref number *t*km*yj*e*zu
I want to cancel subscription
My replacement fit but will not sync to my phone
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Fitbit Customer Reviews

The little plastic button to press must have broken off.
The band on the fitbit charge is starting to peal away from the el...
I want fitbit to create an app for my apple watch
How's ** lbs in * months? *** to ***lbs. Using my Fitbit religiously.
I received my charge FitBit for Xmas. Within four months the butt...
Was given a Fitbit HR Large as a gift. After wearing for a period...

About Fitbit

You are looking up Fitbit customer care, so you probably already know who they are. But it helps to get an idea of how big they are and what their support operation looks like if you are a customer. Fitbit also goes by or is associated with the names Fitbit Flex, Fit Bit, Fitbit Inc., Fitbit. They are considered to be part of the following sectors and industries: consumer, electronics, Consumer Discretionary, Consumer Durables & Apparel, Household Durables, Consumer Electronics. Fitbit is associated with terms like fitbit tracker, public, consumer electronics, mobile, b2c, health & wellness by their customers and industry analysts. Their competition, in the eyes of customers, are companies like Apple, Garmin, Nokia, Tomtom. They employ 1,923 people according to customers in the know.

What is the affiliation between Fitbit and GetHuman?

GetHuman provides free tools and information to consumers that allow them to share their customer experiences and tips with each other for how to contact companies faster and how to solve common problems. GetHuman's relationship is with consumers and not with Fitbit or organizations like it. If you find the information on this site helpful, please share it- sharing is what has powered this consumer resource for over 15 years.

Fitbit Overview

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