Fitbit Customer Service

Hacks for calling & contacting them faster, tips for common issues & customer reviews

Contacting Fitbit

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Common Problem Categories

As reported by Fitbit customers to GetHuman in the last 60 days
Warranty claim: 466 inquiries
Returns: 111 inquiries
Repairs: 367 inquiries
Technical support: 129 inquiries
Complaint: 195 inquiries

About Fitbit

If you're here looking up Fitbit customer care, you probably already know who they are. But it helps to get an idea of how big they are and what their support operation looks like if you are a customer. Fitbit also goes by or is associated with the names Fitbit Flex, Fit Bit, Fitbit Inc., Fitbit. They are considered to be part of the following sectors and industries: consumer, electronics, Consumer Discretionary, Consumer Durables & Apparel, Household Durables, Consumer Electronics. Fitbit is associated with terms like fitbit tracker, public, consumer electronics, mobile, b2c, health & wellness by their customers and industry analysts. Their competition, in the eyes of customers, are companies like Apple, Garmin, Nokia, Tomtom. They employ 1,923 people according to customers in the know.
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