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Google Customer FAQ

Top Answers & How-to Guides

What is Google's Phone Number?

The question we are asked most often is about how to talk to Google customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How Do I Change My Google Voice Number?

You can use the Google Voice website, app, or contact customer service to change your Google Voice number. There may be various reasons...

How Do I Change the Number on My Google Account?

To take advantage of the two-step verification protection Google offers users, you can add a phone number to your Google account. When...
Ask any question you have about Google customer service, get an answer now.

Recent Google Customer Questions

मेरा जीमेल अकाउंट किसी ने हैक कर लिया है हैक करने वाले पर्सन मेरी जीमेल अकाउंट का पासवर्ड मोबाइल नंबर सभी चीज बदलती हैऔरउसमें टू स्टेप वेरिफिकेशन भी लगा दिया है मेरी हेक हुई जीमेल आईडी है (mayaamit7426@gmail.com)

हम इस स्थिति के लिए आपको गहरी सहानुभूति करते हैं। यदि आपका जीमेल खाता हैक हो गया है और टू-स्टेप वेरिफिकेशन सक्षम है, तो आपको जल्दी से साइन-इन रिकवरी प्रक्रिया का पालन करना चाहिए। इसके लिए, अपने मोबाइल या किसी ऐसे डिवाइस का उपयोग करें, जिस पर आपने पहले अपने खाते में साइन इन किया था। आप जीमेल की सहायता से अपने खाते को पुनर्स्थापित करने के लिए निर्देशित होंगे। अपने खाते की सुरक्षा के लिए पासवर्ड को तुरंत बदलें और अपने व्यक्तिगत डेटा की सुरक्षा सुनिश्चित करें।
Asked Dec 4, 2024 3:50 AM

How do i get access to my account if i no longer have access to the number that’s in my 2-step verification?

If you no longer have access to the phone number used for 2-step verification, you can try alternative recovery options, such as using backup codes if you have them. You might also be able to recover your account using a recovery email or by answering security questions. If these options are not available, follow the account recovery process provided by Google, which can guide you through verifying your identity and regaining access to your account.
Asked Nov 22, 2024 1:27 AM

I have a charge on my credit card statement from Google that I don't recognize. Can you help me figure out what it is for? Or should I file a dispute through my credit card company to reverse the charge?

We recommend checking your Google Account purchase history or subscriptions to identify any charges. Common charges include Google Play purchases, G Suite subscriptions, or Google Ads. If you still don't recognize the charge, you may consider filing a dispute through your credit card company. For the most accurate and up-to-date information, you can refer to the link on this page for assistance.
Asked Nov 21, 2024 10:11 PM

I have a charge from Google on my credit card statement that I don't recognize. How can I find out what this charge was for? Or should I file a dispute with my credit card company to reverse the charge?

To identify an unfamiliar charge from Google, first check your Google account for any active subscriptions or transactions linked to your payment method. This may include services like Google Play, Google Workspace, or YouTube Premium. If you still can't identify the charge, it's advisable to review your account activity for any forgotten expenses. If you determine it is unauthorized, consider discussing it with your credit card issuer about disputing the charge. Additionally, check the most up-to-date contact information available on this page for any further assistance.
Asked Nov 21, 2024 10:08 PM

I can’t sign in because google wants to send the two factor code to a phone number I know longer have and have no access to it

If you can't sign in due to two-factor authentication and no longer have access to the phone number, you can try using the backup options provided during the setup, such as backup codes, a secondary email, or an authenticator app. If those aren't available, follow the account recovery process to regain access. Ensure to provide as much information as possible to verify your identity.
Asked Nov 21, 2024 5:00 PM

Help me with my Google customer service issue

Account Management

How Do I Change My Google Voice Number?

You can use the Google Voice website, app, or contact customer service to change your Google Voice number. There may be various reasons...

How Do I Change the Number on My Google Account?

To take advantage of the two-step verification protection Google offers users, you can add a phone number to your Google account. When...

How Do I Enable Two Step Verification with Google?

While a strong password can help protect your Google account, it can only do so to an extent. Therefore, two-step verification reduces...

Refunds and Data Removal

How Do I Get a Refund from Google?

Whether you purchased a digital item from Google and changed your mind, it doesn't work properly or someone made an unauthorized purchase...

How Do I Get My Information Removed from Google Search?

If your personal information appears in Google search results and you want it removed, you can often get Google to remove it for you....

Business Information

How Do I Edit My Business Information on Google?

To summarize, editing your business details on Google has become increasingly easy. First, you have to find your business on google...

Email and Recovery

How Do I Change My Email with Google Voice?

Google Voice is an awesome free service that allows you to receive a transcribed message to your email account. If you need to change...

How Do I Recover a Google Account That I No Longer Have Access To?

Unless you're engaged in nefarious activities with your Google account, a disabled Google account is usually an error. Google makes...

How do I recover my disabled Google account?

If your Google account is disabled, there are steps you can take to recover access. Start by visiting the Google Accounts page and...

Technical Support

Is It Possible to Get Technical Support from Google?

To receive technical support from Google, start by visiting the Google support website and selecting the appropriate service option....

Reporting Issues

How Do I Let Google Know There's Something Wrong with a Page?

This article explains how to communicate issues with web pages to Google. To begin, it is important to identify the specific problem...
We look to the Google issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Google issues reported to GetHuman
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