Google Customer FAQ

If you're having trouble signing into your Google account on a new device and phone number, ensure you're using the correct email and password. If you have two-step verification enabled, you'll need to verify your identity using the new phone. You can do this through backup codes or other recovery methods set up previously. If you're still facing issues, consider checking for any account recovery options. Remember that the link to the most up-to-date contact information is right here on this page.

To unpause your Google account, sign in to your account and go to the Google Account settings. Look for the section related to account status or any notification that indicates the account is paused. Follow the prompts to restore access. Make sure to address any issues that may have caused the pause, such as resolving payment methods or adhering to account policies. Once you have addressed those issues, your account should be fully restored.

If your account has been hacked and you are locked out, you can attempt to recover it by following the account recovery process. Start by visiting the Google account recovery page and follow the instructions provided. You may need to verify your identity through various methods, such as answering security questions or verifying a backup email or phone number. It's important to act quickly to secure your account and change your password as soon as you regain access.

To recover your Gmail account with two-step verification, visit the Google Account Recovery page. Enter your email address or phone number. If you don't have access to your authentication method, select "Try another way" during the verification process. Follow the prompts to verify your identity, which may involve receiving a code via SMS to your registered phone number or using backup codes if you have them. Make sure to have all necessary information ready to help recover your account.

If you're unable to access your Gmail after changing your password, try the following steps: First, ensure you're using the correct new password and check for any typing errors. If you still can't access your account, you may want to use the "Forgot password?" link on the Gmail login page to reset your password again. Follow the prompts for account recovery to regain access. Make sure to check your recovery email or phone number if you've set those up.