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Google Customer FAQ

Top Answers & How-to Guides

What is Google's Phone Number?

The question we are asked most often is about how to talk to Google customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How Do I Change My Google Voice Number?

You can use the Google Voice website, app, or contact customer service to change your Google Voice number. There may be various reasons...

How Do I Change the Number on My Google Account?

To take advantage of the two-step verification protection Google offers users, you can add a phone number to your Google account. When...
Ask any question you have about Google customer service, get an answer now.

Recent Google Customer Questions

how do i disable googleadservices

To disable Google AdServices, you would need to adjust your ad settings. Follow these steps: 1. Go to your Google Account. 2. Scroll down and select "Data & Personalization." 3. Under "Ad Personalization," click "Go to Ad Settings." 4. Turn off ad personalization. Remember, this won't remove ads from Google pages you visit, but it will make them less relevant to you. Additionally, some websites may still use your past online activity for ad personalization. If you want to disable ads on a browser level, consider installing an ad blocker or enabling your browser's built-in pop-up blocker.
Asked May 14, 2024 6:45 PM

How do I recover my Google account? If I don't know the password and have no access to my phone number or recovery phone. Or email

Recovering your Google Account in such scenarios would still be possible. Start by visiting Google's Account Recovery page. Enter your email or phone number and click "next". Since you don't have your password, click "try another way". Similarly, if you don't have access to the phone associated with the account, click "I don't have my phone". After trying all options, Google will ask for any email you can access. It will send a verification code to this email. Enter the code, then it will ask you security questions related to your account. If you answer correctly, Google will give you the option to reset your password and gain access to your account again. Your ability to recover your account highly depends on the accuracy of the information you provide.
Asked May 13, 2024 11:06 PM

How do I get my contact list and pictures from old account

To get your contact list and pictures from your old Google account, you'll need to follow a few steps. For contacts: 1. Log into your old account and go to Google Contacts. 2. Click on "Export" in the left-hand menu. 3. Choose the contacts you want to export and the format. 4. After it's done, sign in to your new account and go to Google Contacts. 5. Click "Import" and select the file you just exported. For pictures: 1. Log into your old account and visit Google Photos. 2. Select the pictures you want to download by ticking the checkmark on their corners. 3. Click on "More options" (Three Dots Icon) and choose "Download". 4. Once they're downloaded, you can upload them to Google Photos in your new account.
Asked May 11, 2024 3:46 PM

How do I find information about a recent charge to my credit card?

You can find information about recent charges to your credit card from Google by visiting your Google Account. Once logged in, navigate to the 'Payments and Subscriptions' section, then select 'Manage your payments'. Here, you can see all past activity including recent transactions. Any recent charge from Google should be displayed here with the relevant information including the service for which the charge was made. If you still have concerns about a specific payment, there is a link to the most up-to-date contact information right here on this page that you are viewing.
Asked May 10, 2024 6:01 PM

How do i get into my google account that has 2 step verification set up on an old phone

If you have two-step verification set up on your Google account, but no longer have access to the old phone you used, you can still log into your account. Google provides a few recovery options for this scenario: 1. Using backup codes you created when you set up two-step verification. 2. Having a secondary phone number added to your account for this purpose. 3. Using Google's Account Recovery process. For the Account Recovery process, this may involve confirming your identity with secondary email addresses, answering security questions, or providing details that only the account owner would know. However, note that it is not guaranteed that this method will work every time, as it heavily depends on having enough information to verify your identity.
Asked May 9, 2024 4:04 PM

Help me with my Google customer service issue

Account Management

How Do I Change My Google Voice Number?

You can use the Google Voice website, app, or contact customer service to change your Google Voice number. There may be various reasons...

How Do I Change the Number on My Google Account?

To take advantage of the two-step verification protection Google offers users, you can add a phone number to your Google account. When...

How Do I Enable Two Step Verification with Google?

While a strong password can help protect your Google account, it can only do so to an extent. Therefore, two-step verification reduces...

Refunds and Data Removal

How Do I Get a Refund from Google?

Whether you purchased a digital item from Google and changed your mind, it doesn't work properly or someone made an unauthorized purchase...

How Do I Get My Information Removed from Google Search?

If your personal information appears in Google search results and you want it removed, you can often get Google to remove it for you....

Business Information

How Do I Edit My Business Information on Google?

To summarize, editing your business details on Google has become increasingly easy. First, you have to find your business on google...

Email and Recovery

How Do I Change My Email with Google Voice?

Google Voice is an awesome free service that allows you to receive a transcribed message to your email account. If you need to change...

How Do I Recover a Google Account That I No Longer Have Access To?

Unless you're engaged in nefarious activities with your Google account, a disabled Google account is usually an error. Google makes...

How do I recover my disabled Google account?

If your Google account is disabled, there are steps you can take to recover access. Start by visiting the Google Accounts page and...

Technical Support

Is It Possible to Get Technical Support from Google?

To receive technical support from Google, start by visiting the Google support website and selecting the appropriate service option....

Reporting Issues

How Do I Let Google Know There's Something Wrong with a Page?

This article explains how to communicate issues with web pages to Google. To begin, it is important to identify the specific problem...
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