Bing Customer FAQ

Top Answers & How-to Guides

How do I Contact Bing Customer Service?

The question we are asked most often is about how to talk to Bing customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How does Bing rank search results?

Bing ranks search results based on a complex algorithm that evaluates numerous factors to determine relevance and quality. The process...
Ask any question you have about Bing customer service, get an answer now.

Recent Bing Customer Questions

Business listed as permanently closed and it is open

If your business is listed as permanently closed but it is actually open, you can suggest an edit directly on Bing. Locate your business listing, click on "Suggest an edit," and update the status. The changes should be reviewed and corrected if verified.
Asked Jul 3, 2024 5:18 PM

my points are in microsoft edge but not bing

You may not be seeing your points in Bing because Microsoft Edge and Bing, while linked, do not always sync immediately. Make sure you are signed into the same Microsoft account on both platforms. Remember, you earn points by making searches on Bing while logged into your Microsoft account. As soon as points are credited to your account, they should appear in both platforms. Sometimes, it might take a few minutes to an hour for Bing to reflect the points you've earned. If you do not see the points after waiting a reasonable amount of time, consider signing out and then signing back in to your Microsoft account.
Asked Apr 18, 2024 3:33 PM

bing won't let me sign in -i accidentally closed bing as i was trying to close my alias. i reopened a new bing under mmy old sign in so i wouldn't lose my points

We're sorry to hear you're having trouble signing into Bing. There could be several reasons for this. Make sure you are entering the correct username and password. Try resetting your password if you're unsure. You could also clear your browser cache and cookies, then try to sign in again. If you're trying to sign in from a different device or location, Microsoft might ask for a security check to verify your identity. Just follow the instructions on the screen. If these solutions don't work, it may be an issue on Bing's end or with your account specifically and you might have to wait until it's resolved.
Asked Apr 18, 2024 3:23 PM

pictures posted on website incorrectly

We're sorry to hear that you're experiencing trouble with pictures on a website. Bing is a search engine and doesn't control the content on external websites. If the images are incorrectly displayed, it might be an issue with the website itself or the device that you're using. Please check with the website owner for the solution or verify if your device is functioning properly.
Asked Apr 1, 2024 1:55 PM

My phone number in facebook on their search result is wrong

We're sorry to hear about that issue. However, since we can't directly control Facebook's content, you'll need to address this concern directly with them. Bing only displays the results from the web and it doesn't generate or change any digital content on third-party sites such as Facebook. To update your phone number, you should log into your Facebook account and change it from your account settings, once updated on Facebook, it should reflect on Bing search results eventually.
Asked Mar 21, 2024 12:54 AM

Help me with my Bing customer service issue

Business Listings

How Do I List My Business on Bing?

If you run a company, you should make sure that it is listed on Bing, which controls a significant percentage of the search engine...

International Search

Can I use Bing for international search?

Yes, Bing can be used for international search. Bing provides search results from all over the world, allowing users to find information...

Mobile App

Does Bing have a mobile app?

Yes, Bing does have a mobile app. The Bing mobile app is available for both iOS and Android devices, allowing users to access Bing's...

Language Options

Is Bing available in languages other than English?

Yes, Bing is available in multiple languages besides English. Bing offers support for various languages, making it accessible to a...

Homepage Customization

Can I customize the Bing homepage?

Yes, you can customize the Bing homepage to suit your preferences. Bing offers a range of personalization options, allowing you to...

Maps on Mobile

Is Bing Maps available on mobile devices?

Yes, Bing Maps is available on mobile devices. Bing offers a mobile app for both iOS and Android platforms, allowing users to access...

News Search

Can I search for news articles on Bing?

Yes, Bing allows users to search for news articles using its search engine. By simply entering keywords or phrases related to the desired...

Search Result Ranking

How does Bing rank search results?

Bing ranks search results based on a complex algorithm that evaluates numerous factors to determine relevance and quality. The process...
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