Amazon Customer Service

Answers to Common Problems

Use Amazon's Phone Number

Amazon's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Amazon.

Top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Amazon.
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Click below to show 77 more questions, answers, and complete guides to common Amazon customer support problems.

Recent reasons customers contacted Amazon:

A package was left at my address that does not belong to, nor is addressed to me. This...
i can't Sign in my primevideo *my account locked * please need help *and thanks amazon
Peres hasn’t turned up want my deliver asap
Was expecting delivery today and hasn’t turned up
I want to cancel my amazon prime !
Order no ***-*******-******* *received a roll of hockey stick tape instead of Solaray z...
Order ***-*******-*******, which I reported as missing with a photo of the wrong delive...
I returned an item in November and received a refund. Yesterday I received a email from...
Trying to activate prime video on our TVS
My Amazon Prime membership cancellation was ignored.
I returned the parcel with order no ****-*******-******* on November ** to the delivery...
Hi I have just collected my order from your locker. Instead of the gift card I had or...
Cannot confirm my Visa number has been changed recently for Amazon billing

Help me with my issue

Does GetHuman work with Amazon?

GetHuman does not work with Amazon's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Amazon at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Amazon's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Amazon at a Glance

Amazon has 1 chat option
Amazon has 1 customer email
Amazon has 2 help forums
Amazon has 1 twitter handle
Amazon has 1 facebook page
Amazon Phone Number and Contact Information

Answered on this page:

How Do I Report a Price Decrease on Something I Recently Ordered from Amazon?
How Do I Order Delivery from Amazon Fresh?
How Do I Get a Refund for My Amazon Prime Delivery?
How do I find my missing Amazon package that shows as delivered?
How do I recover my Amazon account?
How Do I Unlock My Amazon Account?
How Do I Check the Balance on My Amazon Gift Card?
Solutions to common issues

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