Amazon Customer Service

Phone number, contact info hacks, tips for common issues & reviews from other customers

Contacting Amazon

Amazon Phone Number
866-216-1072
Available: skip wait on hold
Contact Amazon
See the best way to reach Amazon customer service and compare their 5 phone numbers, email address, live chat option, 2 help pages, Facebook page, and twitter handle.

Most common Amazon customer service issues

As reported by Amazon customers to GetHuman in the last 60 days
Technical and Service Support: 1,694 inquiries
Order Issue: 263 inquiries
Cancel or Change Account: 632 inquiries
Account Issue: 1,357 inquiries
Billing Issue: 1,190 inquiries
Recent customer service issues experienced by other Amazon customers:
"Need to correct my email so I can get confirmation on my orders" · 7h ago
"Trying to remove something I bought off their gift registry and having trouble" · 7h ago
"return item via deliverer" · a day ago
"Refund for a returned order" · 2d ago
"Contact for regional ****pping contracts" · 2d ago

Amazon customer reviews

4.14 out of 5 | 9,310 reviews
"im finished with my pre hire packet i do not want direct deposit i..." · 2m ago
"I bought an iPad charger from Amazon. It caught on fire and ruined..." · 4h ago
"bought a refurbished product with warranty for ** days, company wi..." · a day ago
"Amazon "orders" said my order was delivered today. Maul has come a..." · 3d ago
"I live in a country that has ***V and the charger says that there..." · 3d ago
"it saids free two day ****ppin * march and now it says * march" · 6d ago

About Amazon

If you're here looking up Amazon customer service, you probably already know who they are. But it helps to get an idea of how big they are and what their support operation looks like if you are a customer. Amazon also goes by or is associated with the names Amazon.com, Inc., Amazon Prime, Prime, Amazon Seller. They are considered to be part of the following sectors and industries: internet, Information Technology, Software & Services, Internet Software & Services. Amazon is associated with terms like online shopping, cloud computing, digital distribution, amazon.com, appstore, aws, the book depository, comixology, game studios, video, instant video uk, instant video german, audible, kindle, fire, lab126, studios, twitch.tv, woot, echo, shopbop, amazon books, amzn, e-commerce & marketplaces, internet, technology, marketplace, e-commerce, b2c by their customers and industry analysts. Their competition, in the eyes of customers, are companies like Target, Walmart, Sears, Apple. They employ 341,400 people according to customers in the know.
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