How Do I Check That Status of My Amazon Refund?

Amazon allows you to check the status of your order and the status of your refund too. Just follow the steps above to check either. The return process starts by you navigating to your order and clicking on "Return or Replace item" then following the instructions to get a return label. After that, drop the item off at a Kohl's, a UPS drop-off spot, or a UPS Store. Once Amazon receives the item, they will process the return and refund your money back to the payment method used for the purchase.

Jeff Whelpley is the editor / author responsible for this content.
Aug 24, 2020
It's great to shop online from the comfort of home, but not when you receive something that's not exactly what you wanted. It's a good thing that Amazon makes it easy to get a refund for unwanted items and also allows you to check the status of your orders and refunds. This article explains how to do both and more.

How to Check the Status of Your Amazon Order

If you ordered something from Amazon, you can track it to find out where it is and when it will arrive. However, keep in mind that there are many more sellers on Amazon that you may have purchased your order from, but most of them also make it easy to track your order.
To check the status of your Amazon order, start by visiting the Amazon website and logging in to your account. Click on "Returns and Orders" to view a list of all the previous orders you placed and after locating the order you wish to track, click on "Track Package" right next to the item. A page will display that shows updates of where your order has traveled to and from as well as when it will arrive at your location. Another — much less complicated way — to track your package, is by contacting an Amazon associate, who can assist you.

Returning an Item Back to Amazon

There are three options available to return your item back to Amazon for a refund: you can either drop the item off at a Kohl's store nearby, drop it off at a UPS drop off spot, or at a UPS Store. Either way, you will need a return label that you can print out right from the Amazon website or you can use your cell phone to show the associate the return label when dropping it off.

How to Check the Status of Your Amazon Refund

Checking the status of a refund is basically the same as checking the status of an order, the only difference is you will click on "View Return/Refund Status" found next to your order. Clicking this will allow you to view the status of your refund. Once your refund has been issued, it will say "Refund Issued" if not, it will say, "Still processing".
Please note that it could take a few weeks for Amazon to receive and process your refund. After that, they will issue a refund back to the method used to purchase the item, which could also take a few days or more to show up back on your card. However, if it has been a while since you returned the item and the status remains at still processing, you can contact a customer associate for assistance.

Further questions?

Ask a followup or related question and we will try to provide an answer in seconds.
Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.

Why does GetHuman Write How-to Guides for Amazon Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Amazon in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Check That Status of My Amazon Refund? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

Amazon

Asked 4 years ago
Updated 4 years ago
Viewed 3,546,712 times
Amazon
Check that status of my Amazon refund
Find that status of my Amazon refund
Locate that status of my Amazon refund
View that status of my Amazon refund
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!