Amazon Phone Number

Calling Amazon customer service faster by GetHuman

888-280-4331

Customer service

Current Wait: 2 mins (1m avg)

Hours: 24 hours, 7 days; best time to call: 8:30am

Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!

Return an Order Missing Delivery Refund an Order Dispute a Charge Can't Login A different issue

Get to a live person fastest: Don't press or say anything OR press 0

Reasons customers like you called recently

I ordered a personal item...it arrived and does not work..order ****************...says...

5m ago

I ordered a personal item...it arrived and does not work...order *****************...wh...

12m ago

We pay the *.** a month but when I sign in it says I am not a prime member

37m ago

Required Invoice of Order No. ***-*******-******* Dated **.**.**** because in previous...

2h ago

I did not buy a $**.** gift card but it is showing up on my account as a credit.

2h ago

Prime video information

2h ago

Need seller help. I am an FBA seller and have a question about my product listing. It i...

2h ago

Need to check payment received or not for my order..

2h ago

Trying to order * dog jackets but website is not giving option for size or color

2h ago

I cannot find the prompt for a call back

2h ago

Communication very buggy. Need to communicate with a human

3h ago

Hi there, *I received a package which is addressed to someone who does not live here an...

3h ago

I select to pay electric bill bt it wouldn't payed amount has been detected soo plz ref...

3h ago

Last month I called customer support to cancel my amazon prime he asured me it was ca...

3h ago

Whats the validity of gift card in my account?

3h ago

See more recent reasons for calling Help me with my issue

Customer Number 888-280-4331 - by the Numbers

Phone number to dial

888-280-4331

Call-back available

Call picked up by a real person

YES

Department you're calling

Customer Service

Call center hours

24 hours, 7 days

Best time to dial

8:30am

Navigate phone maze to a human

Don't press or say anything OR press 0

Average wait

Current wait

Rank (among phone numbers)

Rank (overall)

Alternate methods

phone or email or chat or web or facebook or twitter

Quality of communication

49%

Quality of help

48%

Customer votes

74,383

Information last updated

Sat Nov 16 2019 10:00:00 GMT+0000 (UTC)

Amazon's Best Toll-Free/800 Customer Phone Number

This is Amazon's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Amazon agent. This phone number is Amazon's Best Phone Number because 1,820,712 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-280-4331 include Return an Order, Missing Delivery, Refund an Order, Dispute a Charge, Can't Login and other customer service issues. The Amazon call center that you call into has employees from Arizona, Washington, North Carolina, India and is open 24 hours, 7 days according to customers. In total, Amazon has 1 phone number. It's not always clear what is the best way to talk to Amazon representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Amazon - by phone or otherwise

While 888-280-4331 is Amazon's best toll-free number, there are 7 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Amazon customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Besides calling, the next favorite option for customers looking for help is via cis@amazon.com for Customer Service. If you think this information is inaccurate or know of other ways to contact Amazon please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Amazon.

What is GetHuman's Relationship to Amazon?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Amazon. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Amazon Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Booking.com Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Amazon or Booking.com. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.