This is Amazon's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Amazon agent. This phone number is Amazon's Best Phone Number because 1,820,712 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-280-4331 include Return an Order, Missing Delivery, Refund an Order, Dispute a Charge, Can't Login and other customer service issues. The Amazon call center that you call into has employees from Arizona, Washington, North Carolina, India and is open 24 hours, 7 days according to customers. In total, Amazon has 1 phone number. It's not always clear what is the best way to talk to Amazon representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Amazon - by phone or otherwise

While 888-280-4331 is Amazon's best toll-free number, there are 7 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Amazon customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Besides calling, the next favorite option for customers looking for help is via cis@amazon.com for Customer Service. If you think this information is inaccurate or know of other ways to contact Amazon please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Amazon.

What is GetHuman's Relationship to Amazon?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Amazon. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Wells Fargo Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Capital One Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Wells Fargo or Capital One. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.