How Do I Check the Balance on My Amazon Gift Card?

Knowing how much is on your Amazon gift card helps you plan purchases. You can learn the balance when you load the gift card to your account wallet, by check the balance by logging into your account and clicking on gift cards, or by calling customer support and providing your card number or claim number.

Jeff Whelpley is the editor / author responsible for this content.
Jul 13, 2023

Receiving an Amazon gift card opens the door to a number of different items you can purchase, but how do you check the balance on your card? How do you know how much is left after making a purchase? You can find out more about Amazon gift cards by contact customer service here, and below are ways to check your gift card balance.

Checking Your Amazon Gift Card Balance

There are three primary ways to check the balance on your Amazon gift card: by loading your gift card in your account, checking your account wallet, or by calling customer support.

Loading Your Gift Card

When you receive an Amazon gift card, you can load it directly into your account for use at a later date. This eliminates the need to keep up with an email or physical card. To load your card and see how much is on it, follow these steps:

  1. Open Amazon on your computer, phone or tablet and log into your account.
  2. Click on your name at the top of the screen.
  3. Choose "Gift Cards" from the options available.
  4. Select "Redeem a Gift Card."
  5. Enter the claim code and click "Apply to your Balance."

Checking Account Wallet

Your account wallet is simply where you store payment information for use in purchasing, including gift card balances. To check your balance in your wallet, follow these steps:

  1. Open Amazon on your computer, phone or tablet and log into your account.
  2. Place cursor over your name at the top of the screen.
  3. Select "Account" from the drop-down menu.
  4. Go to "Gift cards."
  5. Your balance on cards already redeemed will be displayed at the top of the screen.

Telephone Balance Inquiry

You can also check the balance on your gift card by contacting customer support here or calling the number on the back of your classic gift card. When calling, you will need to provide your card claim number or card number to the representative. The agent will be able to pull up the card and provide a balance.

Checking your Amazon gift card balance is easy using the methods above. For more information or assistance, contact customer support here.

Further questions?

Ask a followup or related question and we will try to provide an answer in seconds.
Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.
How Do I Check the Balance on My Amazon Gift Card?

Why does GetHuman Write How-to Guides for Amazon Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Amazon in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Check the Balance on My Amazon Gift Card? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.


Asked a year ago
Updated a year ago
Viewed 572,021 times
gift cards
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!