The question we are asked most often is about how to talk to eBay customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
There is a link to the most up-to-date contact information right here on this page that you are viewing.
Asked Jan 13, 2025 5:03 PM
how do i talk to a live person about a problem i have with a broken item received
To speak with a live person regarding a problem with a broken item you received, please refer to the link available on this page for the most up-to-date contact information.
Asked Jan 11, 2025 3:29 AM
I have a problem logging into my account, I haven't logged in for a long time and it's currently telling me that such an account doesn't exist.
If you're unable to log into your eBay account and it's indicating that your account doesn't exist, it may be due to account inactivity leading to deactivation. Ensure you're using the correct email and password. If you've forgotten your login details, you can try to reset your password. If you still can't access your account, there is a link to the most up-to-date contact information right here on this page to assist you further.
Asked Jan 8, 2025 10:18 AM
I cannot verify my account as the phone number that ebay give to ring is not recognised
We understand that account verification can be frustrating. If the phone number you received is not recognized, it may be best to refer to the most current contact information available on this page. This will ensure you have accurate details for reaching eBay's support team.
Asked Dec 27, 2024 4:42 PM
I was charged $366.90 duplicate payment. Please assist with a refund.
We recommend reviewing your transaction history to confirm the duplicate payment. If you find a duplicate charge, please follow the eBay refund process. Start by going to your purchase history, selecting the item, and following the prompts for requesting a refund. For payments made through PayPal or another payment method, you may need to initiate a refund directly through that service. If further assistance is needed, please refer to the most up-to-date contact information available on this page for support.
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