eBay Customer FAQ

To check where your card is linked, go to your eBay account settings. From there, navigate to the "Payment Methods" section. You will see all the payment methods associated with your account, including the linked credit cards. If you notice any suspicious activity or unauthorized links, it’s important to take action to secure your account.

There is a link to the most up-to-date contact information right here on this page that you are viewing.

You will need to consult the most up-to-date contact information right here on this page to reach eBay directly regarding unauthorized use of your card. Please ensure to report any fraudulent activity to your credit card issuer as well.

To change your address on eBay, log into your account, go to "Account settings," then select "Addresses." From there, you can update your shipping and billing addresses. Make sure to save your changes to ensure your address is updated.

To return an item purchased as a guest, you can follow the return process outlined in eBay's return policy. Since you have the order number, visit the eBay homepage and locate the "Returns" section. You'll be prompted to enter your order number to initiate your return. If eligible, you can obtain a shipping label from there. If the seller is unresponsive, you may also consider how eBay's Money Back Guarantee could assist you. For the most up-to-date contact information, please refer to the link on this page.