eBay Customer Q & A

Answers to Common Problems

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about eBay.
As for contacting eBay, you cannot have a live phone conversation with a customer service agent. Instead, you need to look through help articles on their website to see if any match your problem. You eventually may be able to submit a form describing your problem and later get an email from a customer care team member.

Top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for eBay.
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Click below to show 11 more questions, answers, and complete guides to common eBay customer support problems.

Recent reasons customers contacted eBay:

I have to revise negative feedback I issued accidentally as a seller.
how can I list product or item from cj dropshiping on my eBay account. when I try to li...
I ordered * sets of ***** for my guitar. one order arrived but one didn't.*it is order...
I have bought a metal remote tank from ebay. Me and seller agreed on the return for ref...
Need return slip on package QR code
Here is a letter I sent a seller of a Seiko Watch:*Details about item: lifeinthe*** sen...
I ordered the fireplace heater and it was late so I contacted the seller and they said...
Ebay deleted my auctions. I bought the item to flip * months ago
Bonjour ,**j'ai un compte Ebay ,je n'arrive pas * me connecter car je re*ois le code Eb...
I purchased a Dyson V* Battery from quick-port on ** April ****.*It has failed and the...
I received an item that dose work properly' I ordered a Ryobi *** inch drill. It was...
I have a case * ************Item that was scheduled to be delivered on or before date b...
The listing is going to expire, the seller is on vacation.
Ordered an item using PayPal. The order number is **-*****-***** I do not see the order...
have not got my order it was due ** ** **

Help me with my issue

Does GetHuman work with eBay?

GetHuman does not work with eBay's customer support operations, directly or in any other way. GetHuman has no partnership or relation to eBay at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check eBay's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Answered on this page:

How do I dispute an eBay purchase?
How Do I Cancel My eBay Order?
What Do I Do If My eBay Gift Card Balance Won't Load?
How Do I Change My eBay Address?
How do I return an item for a refund on eBay?
How Do I Report a Seller on eBay?
How Do I Send Someone a eBay Gift Card?
Solutions to common issues

Contacting eBay at a Glance

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