What is eBay's return policy?

eBay's return policy allows buyers to return items within a specified timeframe if they are not as described or if they arrive damaged. The duration of this timeframe varies depending on the seller's return policy, which is usually outlined in their listing. To initiate a return, buyers are required to contact the seller directly. It is recommended to resolve any issues with the seller first, but if that fails, eBay offers additional assistance through their Money Back Guarantee. This program provides reimbursement for eligible purchases, ensuring buyers receive the item they ordered or a refund. However, certain items such as vehicles, real estate, and classified ads are not covered under this policy. It is important to review the specific return policy provided by the seller before making a purchase on eBay.