© GetHuman Inc.

What are eBay's seller policies?

Asked 6 months ago
eBay's seller policies establish the guidelines and rules that all sellers must follow while listing and selling items on the platform. These policies are designed to create a fair and safe marketplace for both buyers and sellers. One crucial aspect of eBay's seller policies is the requirement for sellers to provide accurate product descriptions. This includes listing details such as the item's condition, features, and any potential flaws. Sellers should be transparent to avoid misunderstandings and disputes with buyers. Moreover, eBay emphasizes the importance of clear photographs, as they help buyers gauge the quality and appearance of the items listed. Another significant policy concerns shipping. Sellers are responsible for ensuring that items are shipped in a timely manner and that the shipping options provided are reliable. Sellers should also offer shipping fees that are reasonable and clearly stated in the listing. eBay encourages sellers to use tracking services whenever possible to enhance transparency and security during the shipping process. Return policies are also an essential part of the seller policies. eBay allows sellers to set their own return policies, which must be clearly stated in the item listing. Sellers are encouraged to accept returns, as this can enhance buyer trust and satisfaction. However, sellers must ensure that they adhere to the policies they outline in their listings. eBay also has regulations regarding prohibited and restricted items. Sellers must ensure that they do not list items that violate eBay's policies, which include illegal items, counterfeit products, and other prohibited goods. In addition to these policies, eBay has guidelines regarding seller performance. Sellers are monitored based on metrics such as shipping time, return rates, and customer feedback. Consistently meeting these performance standards can lead to better visibility and reputation on the platform. For the most up-to-date and comprehensive information about eBay's seller policies, it is advisable to visit the current eBay website. They have a dedicated section that outlines all policies, including updates that may occur from time to time.
Answered Jun 14th 2025

Need further help?

Type out your followup or related question and we will get you an answer right away.

Similar Questions

Ask a Question All eBay (UK) Questions

Need to contact eBay (UK)?

If you need to talk to eBay (UK) customer service, now that you have the answers that you needed, click the button below.
Contact eBay (UK)

eBay (UK)

Find a list of many popular eBay (UK) questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
eBay (UK) Customer Service FAQAsk a Question
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!