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eBay (UK) Customer Service

Phone Number & Contact Info

eBay (UK)'s Best Phone Number

0800 358 6551
Calls Customer Service·Most popular eBay (UK) number
Q:

How do I talk to a live human at eBay (UK)?

A:Goes straight through
Q:

Does eBay (UK) offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 8am - 10pm, Sat-Sun 9am-6pm. The least busy day is Thursday, and the most busy day is Tuesday.
Q:

How long will I wait on hold?

A:The average hold time is 88 minutes. The longest hold times are on Thursday, and the shortest are on Monday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this eBay (UK) phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Goes straight through

What are the hours and when should I call?

eBay (UK) operates the call center for this 0800 358 6551 phone number Mon-Fri 8am - 10pm, Sat-Sun 9am-6pm. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 46 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this eBay (UK) phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like eBay (UK) staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call eBay (UK) is Thursday. The most busy day to call is Tuesday. Again, this is based on a sample of 46 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Thursday.

The best time to call eBay (UK)

In summation, the best day to call eBay (UK) is Thursday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that eBay (UK) staffs the call center well on Thursday.

Why Customers Call eBay (UK)

If you have time to do a bit of reading before you call eBay (UK), we recommend you read over some of our problem-specific articles.

How Do I Report a Seller on eBay (UK)?

If you bought something from a seller on eBay UK and they aren't delivering, you should report the seller to the company. Here's how you can do so.

How do I get a refund from eBay (UK)?

Sometimes getting a refund is easy. Other times it can turn into a long drawn out thing, full of frustration. Here's the fastest way to get your money back from eBay UK.

Top eBay (UK) customer service problems

Click the link above to get answers to just about any eBay (UK) customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

Conclusion and closing notes

This is eBay (UK)'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a eBay (UK) agent. This phone number is eBay (UK)'s best phone number because 276 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 0800 358 6551 include Refund, Trouble Receiving a Payment, Missing Item, Report a Seller, Suspended Account and other customer service issues. Rather than trying to call eBay (UK) first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, eBay (UK) has 1 phone number. It's not always clear what is the best way to talk to eBay (UK) representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for eBay (UK). The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like eBay (UK). For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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