Can You Open Another eBay Account After Suspension?

eBay suspensions can occur for a variety of reasons. Users struggling with holds, restrictions, or suspensions need to identify why the issue happened in the first place in order to respond appropriately. This article provides expectations regarding different kinds of suspensions and addresses the idea of opening a second eBay account.

When eBay suspends an account, it will typically send an email with an explanation of its decision. Common reasons for eBay suspensions include overdue seller fees, reimbursement requests, violations of rules and policies, unverified account information, or the need to update payment information. Many issues can be resolved easily, so it's always worth responding to eBay's requests before attempting to open a second eBay account.

Different Kinds of Suspensions

In order to react properly, it's important to fully understand the severity of the situation and why your account was suspended. Some limitations on eBay are more serious than others.

  • Holds: eBay places holds on accounts when money is overdue or payment information has expired. The company only performs the hold to ensure it will receive the funds it is owed, and it will generally release the hold once payment is received.
  • Restrictions: Restrictions are imposed when sellers fall below eBay's performance standards. You may be restricted from selling certain items or have your ranking in listings lowered. There are also buyer activity limits for new buyers. Temporary restrictions might lift with improved feedback on eBay, but some restrictions are permanent.
  • Suspensions: eBay suspensions are the most drastic punishment and tend to be reserved for users involved in severe policy violations such as fraud or listing illegal items. Temporary suspensions can last seven, 10, or 30 days, but suspensions can also be permanent.

If your account is suspended indefinitely, you'll need to contact eBay support and politely plead your case. If the account cannot be reinstated yet, it's necessary to wait an entire year before approaching eBay again. However, there are no guarantees that the company will ever restore an indefinitely suspended eBay account.

Opening Another eBay Account

eBay will blacklist anyone who creates a second eBay account to bypass a suspension. The company is capable of tracking old users with information from their PC, phone, IP address, mailing address, phone number, business name, and personal name. Since eBay also works closely with Paypal, and Paypal accounts require a verified identity, it's very difficult to trick the system into allowing a second eBay account.

Some users open dozens of fake accounts while trying to outwit eBay's suspension algorithms. While it's technically possible to open another eBay account, it's only a matter of time before the new account is also suspended. In the long run, it's best to address your faults and work with eBay to regain account privileges.

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Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.
Can You Open Another eBay Account After Suspension?

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