Craigslist Customer FAQ

To add photos to your posting, you typically need to upload them directly from your device. If dragging isn't working, you can use the provided upload button to select images from your computer. If using your phone, the QR code option allows you to upload photos directly from your mobile device to your posting. Ensure your photos are in an acceptable format and size for the upload. If you're experiencing ongoing issues, there may be website updates or changes impacting functionality.

There are several reasons posts may be removed on Craigslist, even if they're not against the rules. Common reasons include duplicate postings, posts being flagged by other users, or issues with the content that may inadvertently violate Craigslist guidelines. Additionally, certain categories have stricter rules, and if your post doesn’t conform closely, it may get removed. It’s essential to carefully review Craigslist's posting guidelines to ensure compliance.

If you've accidentally deleted your account and it is on hold, please check the email associated with your Craigslist account for any instructions or options to recover it. Typically, there may be a period during which the account can be reinstated. Follow any prompts you see in your email for recovery or further information.

If your posts are being removed, it's likely that they violate Craigslist's terms of use or posting guidelines. Review those guidelines to ensure your content is compliant. Common reasons for removal include posting in the wrong category, using prohibited content, or repeated posting of similar ads. Make sure your postings are unique, relevant, and appropriately categorized. Additionally, avoid any practices that might appear spammy, as these can lead to removal.

If your message was undeliverable, it may be due to several reasons. The email address provided might be incorrect or no longer active. It's also possible that the recipient's inbox is full or there are other technical issues with their email server. We recommend checking the email you sent for any typos, and if the problem persists, consider using a different method to contact them, such as responding through Craigslist's messaging system directly.