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Craigslist Customer FAQ

Top Answers & How-to Guides

What is Craigslist's Phone Number?

The question we are asked most often is about how to talk to Craigslist customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How Do I Reset My Craigslist Password?

Craigslist is a platform that allows you to sell many different items. If you're having a clear out and want to make some extra money,...

How Do I Unblock My Craigslist Account?

Craigslist is cracking down on scammers and has suspended many people's accounts. They block accounts that have major issues and, in...
Ask any question you have about Craigslist customer service, get an answer now.

Recent Craigslist Customer Questions

How Do I Unblock My Craigslist Account?

To unblock your Craigslist account, you usually need to determine the reason for the block. If it was due to a violation of Craigslist's terms of service, you may need to address the issue that caused the block. In some cases, accounts may be automatically unblocked after a period. If you seek specific assistance regarding account unblocking, there is a link to the most up-to-date contact information right here on this page.
Asked Sep 27, 2024 11:49 PM

How do I get back to my original account?

If you've lost access to your original Craigslist account, you can attempt to recover it by using the account recovery options provided by Craigslist. Make sure you have access to the email associated with the account or any other recovery information you may have set up. Follow the prompts to regain access. If you continue to experience issues, refer to the available support options for further assistance.
Asked Sep 7, 2024 3:57 PM

I have a posting on active on CL and I want to remove it, but when I go to my account there is no listing showing.

If your posting isn't showing in your account, it may not be linked to an account or it could be a result of it being flagged or removed for some reason. Check your email for any notifications from Craigslist regarding your posting. If you used a specific email address to post, try logging in with that. If it’s still not visible, consider re-posting and then removing it, or follow the guidelines provided on the site for managing your postings.
Asked Sep 1, 2024 6:58 PM

scammed on Craigslist. How do I report that so that you flag that account immendiately?

To report a scam on Craigslist, use the "Prohibited" link at the top of the offending post or email abuse@craigslist.org with details. Be sure to include the posting ID, email messages, and other relevant information.
Asked Aug 13, 2024 1:27 AM

my paid posting is not working on my car for sale

Ensure you've followed all posting guidelines and provided accurate payment details. If there's still an issue, the contact information for Craigslist support is here on this page.
Asked Jul 30, 2024 7:51 PM

Help me with my Craigslist customer service issue

Reporting Concerns

How Do I Report That Someone Is Using My Phone Number on Craigslist?

If you believe that someone is using your phone number to post ads on Craigslist, there are several ways you can report the user. You...

What Do I Do If Someone Posted My Phone Number on Craigslist?

Even though Craigslist has plenty of benefits, some users may use it for malicious reasons. If someone posts your number on Craigslist,...

How do I report fraud or a scam to Craigslist?

Craigslist remains a popular platform for buying and selling, but it also attracts scams. To protect yourself and others, learn to...

Account Issues

How Do I Reset My Craigslist Password?

Craigslist is a platform that allows you to sell many different items. If you're having a clear out and want to make some extra money,...

How Do I Unblock My Craigslist Account?

Craigslist is cracking down on scammers and has suspended many people's accounts. They block accounts that have major issues and, in...

Ad Visibility

How do I know if my Craigslist ad was flagged?

Craigslist ads may be removed for violating terms of use, including illegal or misleading content. Users can flag ads or they may be...

Why is my posting not showing up on Craigslist?

Often times when you try to post something on Craigslist you can run into problems. Here's how to solve some of the most common problems....

Posting Fees

Are there any fees for posting on Craigslist?

No, posting on Craigslist is generally free. The platform allows users to post ads without any upfront charges in most categories....

Personal Information Removal

Can I remove my phone number from a Craigslist ad?

Yes, you can remove your phone number from a Craigslist ad. To do so, you need to go to the "Manage" section in your craigslist account....
We look to the Craigslist issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Craigslist issues reported to GetHuman
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