How do I report fraud or a scam to Craigslist?

These days it seems like there are more and more creative ways to for people to get scammed on Craigslist. Here's how you can report the problem to Craigslist.

Adam Goldkamp is the editor / author responsible for this content.
Sep 2, 2020

How Do I Report Fraud or Scam to Craigslist?

Craigslist is an online forum that promotes user discussions and classified listings. Since it has plenty of local sites, it has attracted lots of scammers. Some of them may use the site to post fraudulent listings. Fortunately, it is possible to report anyone who uses the site to perpetrate scams. You may also report anyone who violates criminal laws. The following are simple steps to report fraud or scam on Craigslist

Identify Fraudulent Listings

You must learn how to identify listings that are not genuine. Go to Craigslist's ‘About' section. You will find a page that contains a list of requests to be wary of. The page also guides you on how to avoid scams.

Generally, you shouldn't make payments to anyone that you have not met in person. If you wish to buy or rent anything, make sure that you see it in person first.

Stay away from anyone who asks for your financial information. Do not give your financial information such as your credit card number or bank account to anyone.

Review the Terms of Use on Craigslist

Being a Craigslist user, you should understand the Craigslist terms of use. Every user must agree to those terms. According to Craigslist terms of use, Craigslist can moderate the use and access of the site. If you report a user, Craigslist will review your report. If they agree that the user is engaging in fraudulent activity, they may block their account. Craigslist relies on its users to help them identify fraudulent users.

Flag the Listing

If a listing that you think is fraudulent is still active, click on the link that says ‘prohibited.' You can find it at the top of the listing. If lots of users flag a free classified ad, it will be removed automatically.

If you wish to report a fraudulent listing directly, you can send a message to Craigslist directly. There is a message form that you can easily fill.

You need to provide your name, email address, the numerical ID of the post, and a description of the activity.

Report to the Local Authorities

Consider reporting the problem to your local enforcement. Once you report to the police, they will investigate the problem depending on your state's law. Criminal fraud is an offense in any state.

The specific laws vary depending on where you live. You should, however, be able to prove that the person lied or misrepresented facts about their product. You must also prove that they intended to trick you into giving them money or a different benefit. You should also be able to prove that they intentionally gave you false information and that they hoped to get an unfair gain.

One of the most common scams on Craigslist is fake rental listings. Scammers find a home for sale on a real estate site. They copy the information and create a false ad using their own email address. He may then prey on willing buyers by asking them to wire money to his account.

If you choose to report the matter to your local authorities, ensure that you gather as much information as you can. Make copies of any conversations that you have the scammer. The police may be unable to help you if you do not have sufficient information.

If you are unable to report fraud or scam on Craigslist, you should contact the customer support team for help. If you wish to speak with an agent, you may contact them by phone. You will be connected with a representative who will guide you through the process. You may also get help through email.

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Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.
How do I report fraud or a scam to Craigslist?

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