How Do I Track My Amazon Return?

You can return an item that you bought to Amazon so long as it is legible for return. Some of the items that you cannot return to Amazon include groceries, alcohol, magazines, and gift cards. The process of returning depends on whether you are returning to a store physically or plan to mail it back to Amazon. To track the progress of your return, you can follow the guidelines given in this article.

Jeff Whelpley is the editor / author responsible for this content.
Dec 7, 2022

Amazon allows you to return items that you have bought from them within the first 30 days after buying it. They also have a return policy that gives guidelines on the type of goods that you can return. There are some goods that you cannot return to Amazon once you have bought them, including gift cards and magazines.

Once you have bought alcohol or grocery products from Amazon, you cannot return them. However, Amazon may refund you the money you spent on these products or offer to replace them with other items. However, Amazon allows you to return a gift that you have bought from them as long as you have the receipt for that gift.

When you want to return an item to Amazon, you can either choose to return it physically or mail it to Amazon. When replacing the item physically to an Amazon store, you should ensure that you pack it in its original packaging. Before returning any gift to Amazon, ensure that you have the original receipt for that item, and you can find the order number in this receipt.

The address of the store that you should return the item to is indicated on the receipt. If you are returning the item through mail, you should acquire the return label from Amazon on your account. If your item is legible for a return, you should then mail it to Amazon. Sometimes you may not be allowed to return an item physically to a store if you bought it online.

Once you return an item to Amazon, they will process your refund, and the method of refund will depend on the original mode of payment you used to pay for the item. The duration of the refund also depends on the way of payment. If you bought the items using an Amazon gift card, you could expect a refund within three hours, while those obtained using a credit card are refunded within three days. Debit card payments can be refunded within ten days.

How to Track your Amazon Return

When you have returned an item to Amazon, you can track its progress by following the guidelines given below or contacting the Amazon customer support team. Here is how you go about tracking your return to Amazon;

  1. You will require your Amazon username, your password, and your email address.
  2. Remember that you can only track returns which have a prepaid order.
  3. Open the Amazon website.
  4. Use your username and password to login to your Amazon account.
  5. On the right side of the website, click on "your orders "
  6. Click on "select order details" that are next to the order.
  7. Click on "track package."
  8. You will see information about the progress of your return.
  9. If you encounter any challenges in this process or are unable to access it, you can call Amazon for assistance.
  10. You can also reach Amazon through live chat.
  11. Another option would be to send an email to Amazon.
  12. You can also reach Amazon through their Facebook and Twitter handles.

Further questions?

Ask a followup or related question and we will try to provide an answer in seconds.
Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.
How Do I Track My Amazon Return?

Why does GetHuman Write How-to Guides for Amazon Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Amazon in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Track My Amazon Return? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

Amazon

Asked 4 years ago
Updated 2 years ago
Viewed 2,797,028 times
Amazon
How to track your Amazon return
tracking your return to Amazon
how to track Amazon return
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!