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How Do I Request a Price Match from Amazon?

Amazon price matching is a widespread yet complicated practice. Not only does it involve a tricky concept, but it also lacks transparency, providing no clear criteria about its function. While customers often look for ways to avoid paying higher prices, they can quickly decline a match they find unreasonable. Therefore, they need the option to decide between two or even three prices. Read further to understand the matching process and how you can get better deals on identical items.

What to Know Amazon's Pricing Algorithm

Amazon does not offer traditional price matching. However, they do make exceptions for customers who request alternative costs. To qualify for an adjustment, you must show documentation of the lower cost. While Amazon cannot guarantee a reduced value for an identical item, you can still submit an inquiry or ask a third-party seller if they would consider a price reduction. If your query is successful, the product becomes eligible during the next several days after approval.

How to Request an Amazon Price Match

  1. Visit the Amazon website and log in to your dashboard.
  2. Go to "Your Account" and click "Your Orders" to view a list of your recent purchases.
  3. Click on the product to price match, then click "Order Details."
  4. Find the text link "Found a lower price or better cost?" and apply it to the item's price.
  5. Click "Confirm," then send your price match inquiry.

You can also get an Amazon price adjustment using a mobile phone or mini tablet device. Consider implementing these easy instructions to get the retail variation you want:

  1. Tap the Amazon app on your device's home screen.
  2. Go to your account dashboard and choose "Your Orders" from the dropdown menu.
  3. Click on a product, then view the order details.
  4. Search for the "Found a lower price or a better deal?" link and apply it to the cheaper item.
  5. Click "Confirm."

Contacting Amazon Customer Support

Amazon provides resourceful support to its customers and strives to solve issues using practical troubleshooting. Whether you're experiencing technical errors or have questions about services, you can reach out to the Amazon customer support team via phone or live chat to communicate with a representative.

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Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.

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Asked 3 years ago
Updated 2 years ago
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Request an Amazon Price Match
Get an Amazon Price Adjustment

Paying Your Telecom Too Much?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies
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