Amazon Live Chat

Live Chat
Customer Service
13 mins average wait
24 hours, 7 daysOpen
Login, describe problem in steps 1 & 2, click "Chat" button lower right
Our experts can also chat with Amazon on your behalf to resolve your issue:

Tips before you chat with Amazon

We catalog the best ways through tough customer service issues. We may be able to tell you the right questions to ask or things to say. Before you start live chatting an Amazon Amazon rep, write below why you are contacting them.
Popular examples of why customers try to chat online with Amazon reps:
Other Amazon customers chatting with Amazon recently for these reasons:

Did you already chat with Amazon?

If you're already in a chat conversation with a rep from Amazon and aren't getting anywhere, you might want to have one of our pros take a shot on your behalf. Or you can write a review to share with other customers.
I chatted but am not satisfied- what can I do?Write a review for Amazon support
Some recent reviews from other Amazon customers to chatted with customer service:

Best Amazon toll-free numbers and support

This is the best live chat for Amazon, but it's the #4 way to contact them overall according to 2486774 GetHuman users. Below is the best way to contact Amazon customer service.
866-216-1072
Customer Service
888-280-3321
Customer Service
cis@amazon.com
Customer Service
866-321-8851
Kindle Support
877-586-3230
Canadian Customer Service
Online Help
Customer Service