How Do I Change My Amazon Order Quantity?

Introduction

Did you order fewer or more items than you intended on Amazon? Don’t worry, it may still be possible to change the order quantity as long as Amazon hasn’t processed or dispatched the order yet. However, it’s always a good idea to double-check your order details before completing your purchase to avoid having to make changes later or place a new order. If you’ve already placed the order and need to update the quantity, continue reading for step-by-step instructions on how to modify your Amazon order.

Sign in to Your Amazon Account

Use your login credentials and click Continue. If you've forgotten your password, simply click reset password to change it.

Go to Your Orders

Once you see your orders, select the item you want to change or modify. Depending on the order status, you may be able to update not only the quantity, but also other details such as the delivery address, billing address, and payment method.

Click View or Edit Order

Click Change

Simply follow the on-screen instructions to change the order quantity. If you don’t see this option, it usually means Amazon is already processing the order. Once the item has been dispatched, it may no longer be possible to modify the quantity.

Also, keep in mind that some order changes may not be available when using a mobile device. If you’re unable to edit the quantity through the app or mobile browser, try using a desktop or laptop computer instead.

If you do not see an option to change the order quantity, proceed to the next step.

Track the Item to See if It Has Been Shipped

Visit the Track Your Order page or go back to Your Orders and click “Track Package” to check whether the item has already been shipped. If it hasn’t been shipped yet and the item was sold by an independent seller, consider contacting the seller directly to request a quantity change.

If the item has already been shipped or dispatched and you can no longer change the quantity, you may need to wait for the package to arrive and return the extra items afterward. If you need more items, just place a new order. Cancellation may also be an option, but orders that have already been dispatched or shipped usually can no longer be cancelled.

Contact Amazon Customer Support

If the order hasn’t been dispatched or processed yet but you still don’t see an option to change the quantity, consider contacting Amazon Customer Support for assistance. A representative may be able to help you modify the order or explain why the option is unavailable.

To contact support, go back to Your Orders and select the item you want to change. Then, look for the “I Need More Help” option and start a chat with a customer service representative for further assistance.

Conclusion

Were you able to change your Amazon order successfully? Keep in mind that order changes are usually only available before the order has been processed by Amazon or the third-party seller. After dispatch, changes may no longer be possible. That’s why it’s always a good idea to review your order carefully before submitting it to Amazon. If order changes are no longer available, your best option may be to return the extra items after delivery or place a new order for additional quantities if needed. Still having issues changing the quantity of an order? Contact Customer Support today.