How Do I Change My Amazon Order Quantity?

Amazon quantity update, Amazon order amount correction, change amazon order

Jeff Whelpley is the editor / author responsible for this content.
Apr 28, 2020

Amazon sells millions of products and is one of the biggest companies because of this. Naturally, there are many orders placed in any given day. But what if one or more is yours and you need to change the quantity? You could try to contact their customer service or use this guide. First, a couple of general tips.

  1. Order quantities cannot be changed once they are in the shipping phase.
  2. Sellers can't update your shipping address for you once the order is submitted, but you can change the shipping address as long as your order hasn't shipped by cancelling the order and submitting a new one with the correct shipping address.

Via the website

  1. Log into your Amazon.com account and go to Returns and Orders.
  2. Click on Order details for the order you'd like to change.
  3. Your order should be broken down into different options, such as quantity and payment information. If that option is available, you should see the change button next to it.
  4. Tap Change next to the quantity and you should be able to either increase or decrease the amount using the plus or minus buttons.
  5. Once you're satisfied with the changes, click submit or save.

Via the App

  1. Open the app and sign in if prompted and tap the Menu button, which is three horizontal lines, on the top left corner.
  2. Select Your Orders and then the order that you'd like to update, and then scroll until you see Order Details.
  3. Tap on this and you should see a similar order breakdown to what the website would show.
  4. The change button will still be orange next to the quantity field if updating it is still available for your order.
  5. Increase or decrease using the plus or minus, or tapping in the quantity field and using the keyboard may be an option depending on your device. Save when finished.

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Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.
How Do I Change My Amazon Order Quantity?

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Amazon is a big company but that doesn't mean that making certain changes to your order have to be tedious. You can update the quantity of any order with either the app or website as long as it hasn't shipped yet and the change button hasn't been grayed out. Save your changes and verify the updates when you're done helps further streamline the process.
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