Yahoo Customer FAQ

If you're not receiving a verification code on your phone or WhatsApp, it could be due to several reasons. Ensure that your phone number is entered correctly and that you have a stable internet connection or cellular service. Sometimes, network issues can prevent the message from being delivered. Additionally, check if any spam filters are blocking the verification message. If the problem persists, you might consider using a different method to receive the code, such as email.

If you are having trouble signing into your Yahoo account on a new mobile phone, ensure that you have the correct email and password. Double-check for any typos or errors. If you have enabled two-step verification, you may need to enter a verification code sent to your recovery email or phone number. You can also try clearing the cache and cookies of your browser or app. If you're still having issues, reset your password and attempt to sign in again.

If you can log in but are not receiving recent emails, check your spam or junk folders, as emails may have been incorrectly filtered. Ensure that your email filters and settings are not blocking incoming messages. Additionally, check your storage quota; if your account is full, it won’t accept new emails. If the issue persists, you may want to try clearing your browser’s cache or using a different web browser to access your email.

إذا كنت لا تتلقى رسالة التحقق عبر الهاتف عند محاولة إعادة تعيين كلمة المرور، تأكد من أن رقم الهاتف المسجل صحيح وقادر على استقبال الرسائل. حاول أيضًا التحقق من إعدادات الرسائل النصية على هاتفك وراجع إذا كانت هناك مشاكل في شبكة الاتصال.

If you're having trouble signing into multiple Yahoo accounts on your Android devices, try the following steps: 1. Clear your app's cache and data from your device's settings. 2. Ensure the Yahoo Mail app is up to date. 3. Verify that your username and passwords are correct. 4. Try to sign in from a different device or web browser to check if the issue is device-specific. 5. Consider using account recovery options if you've forgotten your credentials or suspect a sign-in issue. If the problem persists, there is a link to the most up-to-date contact information right here on this page that you are viewing.