How Do I Reset My Yahoo If I Forgot My Password and I Changed My Phone Number?

Yahoo mail has long been a convenient way to keep in touch with family, friends and acquaintances, so forgetting your password can be a hassle. Fortunately, Yahoo does have a Password helper built into the site. Simply type in your Yahoo ID and click forgot password and follow the prompts to reset your password. The only reason why you wouldn't be able to get back in your account is if you no longer have access to any of your recovery phone numbers or email addresses. Keeping your account updated is key to maintaining access, otherwise creating a new Yahoo account is the only remaining solution.

Adam Goldkamp is the editor / author responsible for this content.
Apr 28, 2020

Yahoo has been a pioneer of internet since its founding in January 1994 and they offer products ranging from their news and email pages to their search engine. In fact, their email service has more than 200 million users at present date. But what if you forgot your password and your phone number has changed? No worries, it's still possible to recover your account, as well as review useful tips to avoid such a problem in the future.

Getting Into Your Yahoo
1. Go to
2. Type in your yahoo email address and then click on the Next button.
3. Next you'll see the prompt to type in your password. Click on Forgot Password instead.
4. You'll be taken to a screen with your current options to recover your account.
You will see the last four numbers of each phone number you provided as well as any email addresses that have been partially encrypted for your security.
5. You can choose one of these options or if you don't have access to any of those recovery emails or phone numbers listed, there is an I need more options link which will only work if you provided more contact information than what you were shown.
6. Select the method that you currently have access to and you'll be sent a security code to enter. Type it in or copy and paste.
7. Here, you will be prompted to select a new password. Please keep in mind that you'll get an error if your new password is too similar to your previous one.
8. Clicking continue will prompt you to update any needed information.

Some Key Points
1. It's best to sign in regularly to your yahoo so you don't forget your password and so that you can update your recovery information. Procrastination is rarely your friend in situations like this.
2. If you haven't signed into your Yahoo account for more than 12 months, your mailbox will be deactivated and all messages deleted, although your email address will remain in Yahoo's system.
3. If your inbox was deactivated, you'll still be able to recover your account but your inbox will have to be recreated.
4. If you are having trouble or no longer have access to any of your recovery options, then this is the only time that nothing can be done and it's recommended that you sign up for a new Yahoo account. If you have any questions, contact Yahoo here.

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Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.
How Do I Reset My Yahoo If I Forgot My Password and I Changed My Phone Number?

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