Fitbit Phone Number

Calling Fitbit customer service faster by GetHuman

877-623-4997
Customer service
Current Wait: 13 mins (10m avg)
Hours: Mon-Fri 9am-5pm PST; best time to call: 9:05am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
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Reasons customers like you called recently

I purchased a Charge * for my mother-in-law this past Christmas (Dec. ****), it now has...
my fitbit versa * dosnt come on at all*
I have a Fitbit Ionic and the temperature shows that it is ** degrees and sunny every s...
I got a new charge * to replace my dead charge *. I went to my laptop to set up and eve...
wanted to see if they have extended warrent. fit bit charge three
I just bought the FitBit Charge * and there's gaps between the strap and the fitbit...
Hello Fitbit Customer service, **I've noticed a trend with my devices malfunctioning ov...
My fit bit continually looses sync on my iPad. Can you help?
Battery of my fit bit is discharging in hours after charging over night. This has happe...
I was logged out of my account in the Android app and I cannot log in. When I accessed...
Fidbit is not working. Blank screen. Does not charge
I want to cancel fitbit premium, I just started it and it is not something for me. How...
i cant find my fibit and its almost dead and i need to know the adress of it because iv...
This is my fourth Fitbit. The first one was given to me. I bought the charge and just...
Dear Customer Service Agent, *Can you tell me what the average life expectance is of a...
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Customer Number 877-623-4997 - by the Numbers

Phone number to dial877-623-4997
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 9am-5pm PST
Best time to dial9:05am
Navigate phone maze to a humanPress 0
Average wait
Current wait13
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, web, email, twitter, chat
Quality of communication70%
Quality of help83%
Customer votes3,473
Information last updatedFri Jul 31 2020 08:00:00 GMT+0000 (Coordinated Universal Time)

Fitbit's Best Toll-Free/800 Customer Phone Number

This is Fitbit's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Fitbit agent. This phone number is Fitbit's Best Phone Number because 44,490 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-623-4997 include Repairs, Device Support, Warranty Claim, Return an Order, Problem With the App and other customer service issues. The Fitbit call center that you call into has employees from Singapore, California, Texas and is open Mon-Fri 9am-5pm PST according to customers. In total, Fitbit has 1 phone number. It's not always clear what is the best way to talk to Fitbit representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Fitbit - by phone or otherwise

While 877-623-4997 is Fitbit's best toll-free number, there are 5 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Fitbit customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If you think this information is inaccurate or know of other ways to contact Fitbit please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Fitbit.

What is GetHuman's Relationship to Fitbit?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Fitbit. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Amtrak Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the American Airlines Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Amtrak or American Airlines. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Fitbit Contact Info

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Paying Too Much for Your Plan?

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