Fitbit Phone Number

Calling Fitbit customer service faster by GetHuman

Customer service
Current Wait: 21 mins (7m avg)
Hours: Mon-Fri 9am-5pm PST; best time to call: 9:05am
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RepairsReturn an OrderWarranty ClaimDevice SupportProblem With the AppA different issue
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Reasons customers like you called recently

My Fitbit doesn’t work.
4 hours ago
My fitbit charge * has become very dim. I have set it to both Normal and Auto and occas...
5 hours ago
My charge * quit working after * months
7 hours ago
My FitBit Aria * wont connect to the Wifi Network. I tried multiple times to fix the is...
17 hours ago
Cannot sinc my Fitbit *Do not know the model, received in ****.*Tried everything*Need t...
a day ago
I never received an email on my order. I would like to track it. I tried to get into...
a day ago
My band broke, my fitbit is fine.*It broke where the band hooks to hold on my wrist. T...
2 days ago
My Fitbit Alta stopped keeping the correct time.**I believe it is still within the warr...
2 days ago
Screen erratic. Bought it Oct **th.
2 days ago
My Fitbit Alta won’t charge
2 days ago
I want to add a second device without it switching and kicking the other fitbit out.
3 days ago
How do I manually add steps to my fitibit? Is there a way to do this on the computer?
4 days ago
I am having trouble reading the face of my Fitbit
4 days ago
I hardly every wear my Fitbit Vista in the pool. But I thought it was supposed to trac...
4 days ago
I have just set up my fit bit charge * to account *****@***.com.*I have put the numbers...
5 days ago
See more recent reasons for callingHelp me with my issue

Customer Number 877-623-4997 - by the Numbers

Phone number to dial
Call-back available
Call picked up by a real person
Department you're calling
Customer Service
Call center hours
Mon-Fri 9am-5pm PST
Best time to dial
Navigate phone maze to a human
Press 0
Average wait
Current wait
Rank (among phone numbers)
Rank (overall)
Alternate methods
phone, web, email, twitter, chat
Quality of communication
Quality of help
Customer votes
Information last updated
Wed May 27 2020 08:00:00 GMT+0000 (Coordinated Universal Time)

Fitbit's Best Toll-Free/800 Customer Phone Number

This is Fitbit's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Fitbit agent. This phone number is Fitbit's Best Phone Number because 44,490 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-623-4997 include Repairs, Return an Order, Warranty Claim, Device Support, Problem With the App and other customer service issues. The Fitbit call center that you call into has employees from Singapore, California, Texas and is open Mon-Fri 9am-5pm PST according to customers. In total, Fitbit has 1 phone number. It's not always clear what is the best way to talk to Fitbit representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Fitbit - by phone or otherwise

While 877-623-4997 is Fitbit's best toll-free number, there are 5 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Fitbit customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If you think this information is inaccurate or know of other ways to contact Fitbit please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Fitbit.

What is GetHuman's Relationship to Fitbit?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Fitbit. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Vodafone (UK) Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Verizon Wireless Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Vodafone (UK) or Verizon Wireless. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.
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