Fitbit Phone Number

Calling Fitbit customer service faster by GetHuman

877-623-4997
Customer service
Current Wait: 24 mins (15m avg)
Hours: Mon-Fri 9am-5pm PST; best time to call: 9:05am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
RepairsDevice SupportWarranty ClaimReturn an OrderProblem With the AppA different issue
Get to a live person fastest: Press 0

Reasons customers like you called recently

I bought fitbit inspire **days ago and within that time period the strap with the hook...
8h ago
My Fitbit did not gather my aerobic class and now it’s just reading steps... I can’t sy...
9h ago
I had placed order for a fitbit order on the website and it has not reached me yet, all...
2d ago
I did factory reset on fitbit versa*watch because I am not getting any notification on...
2d ago
I will not be wearing my fitbit for a week. What is the best way to store it during th...
2d ago
I had my Versa Lite which I just received for Christmas went blank while it was chargin...
2d ago
Green light out on back and black screen on versa
3d ago
How do I redeem my save **.** on my meet charge *. When I put in my code I get it is i...
3d ago
My Fitbit versa won’t turn on even know it’s been in charge for a few days , my mother...
4d ago
Hi. The watch is working ok, but it won't transmit the miles to the phone. Thanks
5d ago
My Fitbit charge battery died when I fully charged it it wouldn’t come on even though g...
6d ago
Replacement for my fitbit altra strap
6d ago
New fit inspire does not sync or add total steps for yesterday.,,
7d ago
New fitbit inspire not holding charge. Going from ***% to *% in * hours. Request a new...
8d ago
I bought a charge * for $***.** that broke a few months later, received a replacement...
8d ago
See more recent reasons for callingHelp me with my issue

Customer Number 877-623-4997 - by the Numbers

Phone number to dial
877-623-4997
Call-back available
NO
Call picked up by a real person
YES
Department you're calling
Customer Service
Call center hours
Mon-Fri 9am-5pm PST
Best time to dial
9:05am
Navigate phone maze to a human
Press 0
Average wait
15
Current wait
24
Rank (among phone numbers)
1
Rank (overall)
1
Alternate methods
phone or web or email or twitter or chat
Quality of communication
64%
Quality of help
77%
Customer votes
3,479
Information last updated
Mon Feb 24 2020 08:00:00 GMT+0000 (UTC)

Fitbit's Best Toll-Free/800 Customer Phone Number

This is Fitbit's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Fitbit agent. This phone number is Fitbit's Best Phone Number because 44,490 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-623-4997 include Repairs, Device Support, Warranty Claim, Return an Order, Problem With the App and other customer service issues. The Fitbit call center that you call into has employees from Singapore, California, Texas and is open Mon-Fri 9am-5pm PST according to customers. In total, Fitbit has 1 phone number. It's not always clear what is the best way to talk to Fitbit representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Fitbit - by phone or otherwise

While 877-623-4997 is Fitbit's best toll-free number, there are 5 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Fitbit customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If you think this information is inaccurate or know of other ways to contact Fitbit please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Fitbit.

What is GetHuman's Relationship to Fitbit?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Fitbit. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Netflix Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Social Security Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Netflix or Social Security. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Fitbit Contact Info

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