Fitbit Phone Number

Calling Fitbit customer service faster by GetHuman

877-623-4997
Customer service
Current Wait: 17 mins (12m avg)
Hours: Mon-Fri 9am-5pm PST; best time to call: 9:05am
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Reasons customers like you called recently

my fitbit wouldn't sync and the timing was off. I did a factory reset and now its stuck...
Good Morning I have Flex * fitbit since last * years. Due to the belt was little loose...
I cannot get my Fitbit Versa to connect to my phone. It has also been very glitchy and...
New charge * not giving estimated oxygen variation
my fitbit versa will not charge
My fitbit charge * has stopped counting minutes active and ive reset it and it still wo...
My watch isn't syncing with my phone I tried to use the website mentioned too for help...
strap keeps coming out of the slot . do I need to change the strap is there a problem w...
worked well * days,now isnt showing steps on app
I got a Fitbit for Mothers Day just recently it came apart. I have my receipt. I taped...
Don’t want premium. Lost initial application, re-signed, but only given option for premium?
My Fitbit Charge * Display ask me to: Log in to Spotify from the Fitbit apps.*Can not...
I am expecting replacement which you emailed to say was shipped on ********, i have not...
I placed an order as a gift. you offered to send an email to the gift recipient. I forg...
My battery went dead I charged it but now time is * hours off and I can’t tut to change
See more recent reasons for calling

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Customer Number 877-623-4997 - by the Numbers

Phone number to dial877-623-4997
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 9am-5pm PST
Best time to dial9:05am
Navigate phone maze to a humanPress 0
Average wait
Current wait17
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, web, email, twitter, chat
Quality of communication54%
Quality of help67%
Customer votes3,448
Information last updatedWed Nov 25 2020 08:00:00 GMT+0000 (Coordinated Universal Time)

Fitbit's Best Toll-Free/800 Customer Phone Number

This is Fitbit's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Fitbit agent. This phone number is Fitbit's Best Phone Number because 44,490 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-623-4997 include Repairs, Return an Order, Warranty Claim, Device Support, Problem With the App and other customer service issues. The Fitbit call center that you call into has employees from Singapore, California, Texas and is open Mon-Fri 9am-5pm PST according to customers. In total, Fitbit has 1 phone number. It's not always clear what is the best way to talk to Fitbit representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Fitbit - by phone or otherwise

While 877-623-4997 is Fitbit's best toll-free number, there are 5 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Fitbit customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If you think this information is inaccurate or know of other ways to contact Fitbit please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Fitbit.

What is GetHuman's Relationship to Fitbit?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Fitbit. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Domino's Pizza Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Microsoft - Tech Support Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Domino's Pizza or Microsoft - Tech Support. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Fitbit Contact Info

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