Fitbit Phone Number

Calling Fitbit customer service faster by GetHuman

877-623-4997
Customer service
Current Wait: 16 mins (7m avg)
Hours: Mon-Fri 9am-5pm PST; best time to call: 9:05am
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Reasons customers like you called recently

Watch got locked and when I am trying to unlock it says unlock with your phone.Almost I...
How and where do I go in the manual to set my Fitbit charger * to let me know when I ha...
My Fitbit charge * when charged fully to ***%,drains out in * hour
I just bought a new Fitbit Versa * and need HELP setting it up. Eric Siler
I bought the versa * and it isn’t holding a charge more than * and half days. My boyfr...
I have a fit bit versa but the tiny band that holds the bands together has broken. Is t...
Fitbit screen went blank and is heating up when out for charge, I tried the * and * but...
I’ve had a Fitbit charger * for * months. I hate the charger. It is very hard to line u...
Hi my name is Joan and last night the face came off my Fitbit Versa *.Not sure how this...
INstalled app, was Setting up, I then decided to back out and now as I'm attempting to...
My charge * screen is blank I have tried holding the button for ** seconds while in the...
Screen has gone dim--can't get it to go bright again
My fitbit Versa * has needed to be set up numerous times after the initial set up. In...
Not all the details are visible below the clock face on my fitbit charge *. It has cut...
can you tell me which fitbit model I have
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Customer Number 877-623-4997 - by the Numbers

Phone number to dial877-623-4997
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 9am-5pm PST
Best time to dial9:05am
Navigate phone maze to a humanPress 0
Average wait
Current wait16
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, web, email, twitter, chat
Quality of communication67%
Quality of help80%
Customer votes3,476
Information last updatedThu Apr 15 2021 08:00:00 GMT+0000 (Coordinated Universal Time)

Fitbit's Best Toll-Free/800 Customer Phone Number

This is Fitbit's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Fitbit agent. This phone number is Fitbit's Best Phone Number because 44,490 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-623-4997 include Repairs, Device Support, Warranty Claim, Return an Order, Problem With the App and other customer service issues. The Fitbit call center that you call into has employees from Singapore, California, Texas and is open Mon-Fri 9am-5pm PST according to customers. In total, Fitbit has 1 phone number. It's not always clear what is the best way to talk to Fitbit representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Fitbit - by phone or otherwise

While 877-623-4997 is Fitbit's best toll-free number, there are 5 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Fitbit customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If you think this information is inaccurate or know of other ways to contact Fitbit please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Fitbit.

What is GetHuman's Relationship to Fitbit?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Fitbit. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Vodafone (UK) Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Verizon Wireless Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Vodafone (UK) or Verizon Wireless. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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