Fitbit Phone Number

Calling Fitbit customer service faster by GetHuman

877-623-4997
Customer service
Current Wait: 12 mins (10m avg)
Hours: Mon-Fri 9am-5pm PST; best time to call: 9:05am
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Reasons customers like you called recently

My Charge * needed repair. I mailed it on June **rd using the provided shipping label...
I got a Fitbit versa premium but the battery is giving me problems. It does not even la...
I am locked out of my watch
I changed my service provider and I’ve also forgotten my password. I tried doing an upd...
i never received my print out for miles and steps for the week.*Can you send to me?*Kat...
Good evening,*My name is David and I am writing to fitbit with some dissapoinment. I no...
My Versa * does not download the info onto my phone or PC It says "sinking" and "refres...
My fitbit display is a black screen. The fitbit is still tracking steps, however it di...
the time on my fitbit is incorrect. can you tell me how to set it?
I have a new versa lite Fitbit that I got for Christmas. Have used it all this year no...
I can't figure out how to set a reminder to drink water every so often, is this doable...
Trying to connect my new Fitbit Inspire HR through my existing Fitbit App. The device i...
I was looking for new one after reading you gave to BLM and on there site they don’t su...
hi i just bought this fitbit charge * that has been used and every time i try to connec...
My fitbit watch is a day off how do I change to the right day.
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Customer Number 877-623-4997 - by the Numbers

Phone number to dial877-623-4997
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 9am-5pm PST
Best time to dial9:05am
Navigate phone maze to a humanPress 0
Average wait
Current wait12
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, web, email, twitter, chat
Quality of communication70%
Quality of help83%
Customer votes3,473
Information last updatedSat Aug 08 2020 08:00:00 GMT+0000 (Coordinated Universal Time)

Fitbit's Best Toll-Free/800 Customer Phone Number

This is Fitbit's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Fitbit agent. This phone number is Fitbit's Best Phone Number because 44,490 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-623-4997 include Repairs, Device Support, Warranty Claim, Return an Order, Problem With the App and other customer service issues. The Fitbit call center that you call into has employees from Singapore, California, Texas and is open Mon-Fri 9am-5pm PST according to customers. In total, Fitbit has 1 phone number. It's not always clear what is the best way to talk to Fitbit representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Fitbit - by phone or otherwise

While 877-623-4997 is Fitbit's best toll-free number, there are 5 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Fitbit customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If you think this information is inaccurate or know of other ways to contact Fitbit please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Fitbit.

What is GetHuman's Relationship to Fitbit?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Fitbit. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Amtrak Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the American Airlines Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Amtrak or American Airlines. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Fitbit Contact Info

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