Fitbit Phone Number

Calling Fitbit customer service faster by GetHuman

877-623-4997
Customer service
Current Wait: 22 mins (7m avg)
Hours: Mon-Fri 9am-5pm PST; best time to call: 9:05am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
RepairsReturn an OrderWarranty ClaimDevice SupportProblem With the AppA different issue
Get to a live person fastest: Press 0

Reasons customers like you called recently

My fitbit sometimes counts too many steps. It later corrects itself. I will see **** st...
3 hours ago
I lost my fitbit Band Inspire in January **** *But from Few Days I'm Getting msgs to ny...
a day ago
This evening, my Fitbit shows calories and not steps, and no longer includes sleep reco...
2 days ago
my Fitbit recently stopped responding and doesn't turn on or even charge I was wonderin...
2 days ago
Device not syncing regularly. I called * times last week . The call center was what I c...
3 days ago
Left button isnt working on my fitbit versa anymore and now it wont charge i cant even...
3 days ago
App can’t connect to watch
5 days ago
Hi there so today I was doing another normal day watching TV while in lockdown. As I wa...
5 days ago
I bought inspire HR. Cannot read it outside. Useless to me. R any Fitbit devices readab...
5 days ago
Found a lost Fitbit fob can I locate the owner?
5 days ago
I need a replacement. I have called you * times this week . I am not prepared to put in...
6 days ago
Bonjour, j'ai voulu charger ma fitbit charge * et je me suis retrouv*e avec un *cran bl...
6 days ago
the clock on my fitbit has jumped * hours ahead*how do I reset it ?
6 days ago
I have a Fitbit inspire and have liked it very much. As of two days ago it stopped char...
8 days ago
I bought a used Fitbit charge * and am trying to factory reset. Will not work. I have...
9 days ago
See more recent reasons for callingHelp me with my issue

Customer Number 877-623-4997 - by the Numbers

Phone number to dial
877-623-4997
Call-back available
NO
Call picked up by a real person
YES
Department you're calling
Customer Service
Call center hours
Mon-Fri 9am-5pm PST
Best time to dial
9:05am
Navigate phone maze to a human
Press 0
Average wait
Current wait
22
Rank (among phone numbers)
1
Rank (overall)
1
Alternate methods
phone, web, email, twitter, chat
Quality of communication
67%
Quality of help
80%
Customer votes
3,476
Information last updated
Mon May 18 2020 08:00:00 GMT+0000 (Coordinated Universal Time)

Fitbit's Best Toll-Free/800 Customer Phone Number

This is Fitbit's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Fitbit agent. This phone number is Fitbit's Best Phone Number because 44,490 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-623-4997 include Repairs, Return an Order, Warranty Claim, Device Support, Problem With the App and other customer service issues. The Fitbit call center that you call into has employees from Singapore, California, Texas and is open Mon-Fri 9am-5pm PST according to customers. In total, Fitbit has 1 phone number. It's not always clear what is the best way to talk to Fitbit representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Fitbit - by phone or otherwise

While 877-623-4997 is Fitbit's best toll-free number, there are 5 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Fitbit customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If you think this information is inaccurate or know of other ways to contact Fitbit please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Fitbit.

What is GetHuman's Relationship to Fitbit?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Fitbit. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Vodafone (UK) Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Verizon Wireless Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Vodafone (UK) or Verizon Wireless. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Fitbit Contact Info

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