Apple Phone Number

Calling Apple customer service faster by GetHuman

800-275-2273
Customer service
Current Wait: 24 mins (8m avg)
Hours: Mon-Sun: 4am-10pm PST; best time to call: 8:15am
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Get to a live person fastest: Press 0, then press 6 OR For tech support, have serial number ready. Don't press zero -- say "iPhone Support" (or whatever product you're calling about). The system will ask you for serial number and get you right to someone who can help
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Reasons customers like you called recently

New iPhone arrived and I'm trying to transfer all data from old iPhone. Got to screen...
Problem with my iCloud and my computer is very slow
LinkedIn has wrongly charged me with ***** without my knowledge. I want this transactio...
My stepmom seized my phone for a month and I forget my password I tried and it says iPh...
I keep getting messages saying that someone bought apple products in my name.
My Apple iPhone was stolen and I believe it's powered off I'm wondering how I can find it
Need help with my credit card!!! Received a email that there has been fraud on my accou...
I have a question about charges on my bill
Cancel credit card info on a phone that I do not have anymore
actually i have purchased my iphone *, * years back and due to security reason my iphon...
i'm trying to get an APP THEY ARE ASKING FOR A APPLE PASSWORD AND i DON'T REMEMBER IT
My apple*s mobile is locked please help me Apple ke phone mein password lag gaya hai Ky...
Hello someone is using my bank card to pay for apple ITunes so I need you help to stop...
Transaction debitted need clarity
I need help with apple id
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Our Editor's Notes on Apple's Phone-Based Customer Care

Apple is a major technology company that manufactures computers, phones, mobile devices, smart watches and peripherals. In addition, Apple sells streaming services, including music, TV shows and movies. As one of the largest technology companies in the world, Apple receives an enormous number of customer service requests every day.

Why Do People Call Apple Customer Support?

People call Apple customer support for a range of reasons, including:

  • Assistance with buying products and services.
  • Technical support.
  • Assistance with repairs, returns and exchanges.
  • Questions about charges to credit and debit cards.
  • Reporting fraud and identity theft.
  • Questions about operating devices or using services.

Note: Apple provides limited customer support after the purchase of a new computer or other devices. You have the option, however, of purchasing a service plan. If you don't have coverage for technical support, your free technical support options may be limited. In such cases, you can pay for support at a Genius Bar or through an approved Apple service provider.

Best Practices for Calling Apple Customer Service

Apple maintains customer service numbers for each country in which it does business. Before calling, make sure that you have the correct number for your concern and geographical location. You should also have your product serial number available.

While it is possible to call Apple customer support directly, you should be aware that Apple relies on a voice menu to direct you to a customer service representative. It may be possible to reach an agent by hitting "0" repeatedly or simply responding "operator" at each prompt.

Apple generally prefers customers to visit its support website menu. From there, you can indicate the product or service you need help with, answer some questions, and then receive a list of support options, including receiving a callback from an Apple customer support agent.

Before calling, make sure that you have the ability to take notes during your call. Having a written record of the call can be very helpful if you have to escalate your case. You should also have copies of correspondence with Apple, as well as any other documentation critical to your case, such as credit card bills or evidence that an account has been used fraudulently.

How Do People Feel About Their Calls to Apple Customer Support?

Apple has a strong reputation for providing quality customer service, particularly in the area of technical support. Calls are usually answered quickly and you may even be offered a choice of music to listen to if you have to wait to speak to someone. Support specialists are considered to be knowledgeable and are usually able to address concerns.

What Kind of Issues Can Apple Customer Support Resolve?

Apple's customer service team can resolve many issues over the phone, including technical support issues, billing problems and questions about how to operate or use a product properly.

What Can't Be Resolved by Phone With Apple?

While Apple may be able to assist you with performing some troubleshooting and diagnostic tests over the phone, some issues will require working with a technician. In addition, if you purchase products from Apple and have them shipped to you, customer service representatives are limited in their ability to deal with third-party shipping services and problems with receiving your package.

Returns and exchanges will also require you to physically pack an item and arrange for it to be returned to Apple.

What Can I Do If I Am Unhappy With My Call to Apple?

If you are unhappy with your communications with Apple's customer service team, don't fret. You still have options available.

First, if you did not take notes during your conversation with Apple, take a few moments to write down what you remember from the call. This can be helpful when you get back in touch with Apple.

Next, call Apple again or request another callback. You may have more success with the next agent you speak to, as he or she may have more education or training and be better able to resolve your situation.

Another option is to use a different method of getting in touch. Apple offers the option of connecting with an agent via live chat. This method has the advantage of giving you a written record of your conversation.

A third option is to bring a device to an authorized Apple technician or to the Genius Bar at a local Apple Store. You may need to do one of these things anyway if the problem is with a physical product. You will need to make an appointment at a Genius Bar before going to the store.

Customer Number 800-275-2273 - by the Numbers

Phone number to dial800-275-2273
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Sun: 4am-10pm PST
Best time to dial8:15am
Navigate phone maze to a humanPress 0, then press 6 OR For tech support, have serial number ready. Don't press zero -- say "iPhone Support" (or whatever product you're calling about). The system will ask you for serial number and get you right to someone who can help
Average wait
Current wait24
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, web, facebook, twitter
Quality of communication65%
Quality of help66%
Customer votes7,148
Information last updatedWed Oct 21 2020 09:00:00 GMT+0000 (Coordinated Universal Time)

Apple's Best Toll-Free/800 Customer Phone Number

This is Apple's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Apple agent. This phone number is Apple's Best Phone Number because 156,552 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-275-2273 include Warranty and Repairs, Refunds and Returns, Dispute a Charge, Device Support, Account Access and other customer service issues. The Apple call center that you call into has employees from Georgia, Ohio, Michigan and is open Mon-Sun: 4am-10pm PST according to customers. In total, Apple has 2 phone numbers. It's not always clear what is the best way to talk to Apple representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Apple - by phone or otherwise

While 800-275-2273 is Apple's best toll-free number, there are 7 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Apple customers, is by calling their 800-692-7753 phone number for their International Customer Service department. Besides calling, the next favorite option for customers looking for help is via Online Help for Technical Support. If you think this information is inaccurate or know of other ways to contact Apple please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Apple.

What is GetHuman's Relationship to Apple?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Apple. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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Apple Contact Info

Other Toll-free & Customer Numbers

International Customer Service800-692-7753

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