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Motorola Customer Service

Phone Number & Contact Info

Motorola's Best Phone Number

888-331-3383
Toll-free·Calls Customer Service·Most popular Motorola number
Q:

How do I talk to a live human at Motorola?

A:Press 1 then 1 then 1
Q:

Does Motorola offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Sunday, and the most busy day is Saturday.
Q:

How long will I wait on hold?

A:The average hold time is 3 minutes. The longest hold times are on Thursday, and the shortest are on Tuesday. How is this calculated?

Motorola Customer Phone Numbers

Technical Support

866-289-6686
Toll-free · 24 hours, 7 days · Press 2 then 2 then # then 5 then 5 · Enter the 10-digit mobile phone number you are calling about.

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Motorola phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 1 then 1 then 1
Here is how our research team describes the way the Motorola phone system greets you: Wait on the line for the next available agent.
Below are some clips we've found from Motorola's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

Heard when the phone system first answers

"Thank you for calling Motorola. For English, press one. Thank you for waiting. One of our agents will be with you shortly."
Excerpt from a call with Motorola
Friday, March 1, 2024 2:49 PM

What are the hours and when should I call?

Motorola operates the call center for this 888-331-3383 phone number 24 hours. 7 days. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 735 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Motorola phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Motorola staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Motorola is Sunday. The most busy day to call is Saturday, which averages 37% more phone calls by comparison. Again, this is based on a sample of 735 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Tue
Wed
Thu
Fri
Sat
Busiest

The shortest wait on hold

We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Thursday.

The best time to call Motorola

In summation, the best day to call Motorola is Friday.

Why Customers Call Motorola

If you have time to do a bit of reading before you call Motorola, we recommend you read over some of our problem-specific articles.

What are the payment options available on the Motorola website?

On the Motorola website, you can conveniently choose from several payment options to complete your purchase. We accept major credit cards, including Visa, Mastercard, American Express, and Discover. Additionally, we offer the option to use PayPal for a secure and hassle-free checkout experience. Motorola also supports payment through Klarna, an installment payment service that allows you to split your purchase into monthly payments. This option is available for eligible customers at checkout. With these diverse payment options, we aim to provide flexibility and convenience for our customers, ensuring a seamless shopping experience on the Motorola website.

Top Motorola customer service problems

Click the link above to get answers to just about any Motorola customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More Motorola Customer Service Contacts

There are of course other ways to contact Motorola customer service besides the phone. Below we list the best ones, by medium.

Motorola Customer Service Live Chat

mobilesupport.lenovo.com - Customer Service
Use this link to start a chat
If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, Motorola provides this option.

Motorola Customer Help Desk / Web Support

As a last, sometimes only, resort- Motorola customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Motorola's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Motorola agent. This phone number is Motorola's best phone number because 11,808 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-331-3383 include Account Access, Device Support, Track a Package, Replacement Part, Refund a Charge and other customer service issues. Rather than trying to call Motorola first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or chat. In total, Motorola has 2 phone numbers. It's not always clear what is the best way to talk to Motorola representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Motorola. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Motorola. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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