Humana Phone Number

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Customer service
New Customers
Current Wait: 18 mins (14m avg)
Hours: 24 hours, 7 days; best time to call: 9:30am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Wait until she says "thank you for calling Humana" then press the 0 once.

Reasons customers like you called recently

change plans from hmo to ppo
I was told when I was called to join Humana that my prescriptions would be covered as I...
Hust have to update my address.
We continue to receive periodic USPS mailings from various sources for 'James E. Pinker...
Verification of medical expense for a member of Humana. I work for a Rural Development...
I'm here trying to log into my Humana online account well I changed my password and I c...
Received email from Humana Pharmacy today, which tells me that they had received a requ...
Want to see if my card is activated
need new insurance card from my daughters sent to me. There names are Elizabeth Jones...
After I called to see if I had this plan I no longer had confidence I did therefore I g...
the internet said I got my newest preschription for diltiazem but it NEVER was deliver...
Expecting a prescription
My doctor said someone from Humana called wanting information about me I don’t know i...
I need to change my phone number
Recently got dental insurance and the card that got sent to me through the mail got mis...
See more recent reasons for calling

Help me with my issue

Customer Number 800-281-6918 - by the Numbers

Phone number to dial800-281-6918
Call-back availableYES
Call picked up by a real personYES
Department you're callingPrescriptions
Call center hours24 hours, 7 days
Best time to dial9:30am
Navigate phone maze to a humanWait until she says "thank you for calling Humana" then press the 0 once.
Average wait
Current wait18
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, web, twitter
Quality of communication80%
Quality of help73%
Customer votes6,721
Information last updatedFri Nov 26 2021 08:00:00 GMT+0000 (Coordinated Universal Time)

Humana's Best Toll-Free/800 Customer Phone Number

This is Humana's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Humana agent. This phone number is Humana's Best Phone Number because 22,632 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-281-6918 include Account Access, Make a Claim, Check on a Claim, Update Account Info, Coverage Question and other customer service issues. The Humana call center that you call into has employees from San Antonio, TX / Nicaragua and is open 24 hours, 7 days according to customers. In total, Humana has 8 phone numbers. It's not always clear what is the best way to talk to Humana representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Humana - by phone or otherwise

While 800-281-6918 is Humana's best toll-free number, there are 10 total ways to get in touch with them. The next best way to talk to their customer support team , according to other Humana customers, is by calling their 844-202-8717 phone number for their New Customers department. Besides calling, the next favorite option for customers looking for help is via 844-202-8717 for New Customers. If you think this information is inaccurate or know of other ways to contact Humana please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Humana.

What is GetHuman's Relationship to Humana?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Humana. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Humana Contact Info

All Humana contacts
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