Humana Phone Number

Calling Humana customer service faster by GetHuman

800-281-6918
Customer service
844-202-8717
New customers
Current Wait: 21 mins (14m avg)
Hours: 24 hours, 7 days; best time to call: 9:30am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Wait until she says "thank you for calling Humana" then press the 0 once.

Reasons customers like you called recently

I need to cancel my prescription plan, $**.** per month, because my rent was increased...
I would like a list of dentist that take Humana insurance
I am being charged $** co-pay every time I visit my cancer doctor. I understand that I...
i DISENROLLED TO MY HUMANA MEDICARE AVANTAGE PLAN WHICH SHOULS NOW SHOW AS OF...
i want my insurance dropped.to much hassle
My policy number is H********. I want to know if the drug Anoro Ellipta Is available an...
I want to know if the drug Anoro Elliot a is covered and the price. I just spoke with a...
I wish to know will my current policy renew automatically for the year **** ?**Thamks
Tried to apply for business health care insurance and requiring payroll. I am getting i...
ENROLLMENT APPLICATION NOT WORKING
I have moved to Texas and I need to change my primary physician on my insurance card to...
I don't have a Smart Phone, it is a land line and doesn't receive texts. Only have emai...
I have received two Evidence of Coverage booklets.*Both were for the wrong area. One wa...
I have Humana and I cannot find my new card since I moved I have moved to Texas and I n...
My contact with Humana is a COMEDY of errors. The last one is a call I received this mo...
See more recent reasons for calling

Help me with my issue

Customer Number 800-281-6918 - by the Numbers

Phone number to dial800-281-6918
Call-back availableYES
Call picked up by a real personYES
Department you're callingPrescriptions
Call center hours24 hours, 7 days
Best time to dial9:30am
Navigate phone maze to a humanWait until she says "thank you for calling Humana" then press the 0 once.
Average wait
Current wait21
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, web, twitter
Quality of communication80%
Quality of help73%
Customer votes6,720
Information last updatedWed Dec 02 2020 08:00:00 GMT+0000 (Coordinated Universal Time)

Humana's Best Toll-Free/800 Customer Phone Number

This is Humana's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Humana agent. This phone number is Humana's Best Phone Number because 22,632 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-281-6918 include Make a Claim, Check on a Claim, Update Account Info, Coverage Question, Account Access and other customer service issues. The Humana call center that you call into has employees from San Antonio, TX / Nicaragua and is open 24 hours, 7 days according to customers. In total, Humana has 8 phone numbers. It's not always clear what is the best way to talk to Humana representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Humana - by phone or otherwise

While 800-281-6918 is Humana's best toll-free number, there are 10 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Humana customers, is by calling their 844-202-8717 phone number for their New Customers department. Besides calling, the next favorite option for customers looking for help is via 844-202-8717 for New Customers. If you think this information is inaccurate or know of other ways to contact Humana please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Humana.

What is GetHuman's Relationship to Humana?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Humana. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!