A:No. Hours for this phone number are Mon-Fri 8am-8pm EST.The least busy day is Thursday, and the most busy day is Friday.See below for more and to learn where this data comes from.
Q:
How long will I have to wait to speak to Humana Medicare Enrollment?
A:The average hold time is 7 minutes.The longest hold times are on Monday, and the shortest are on Tuesday.
This is the #2 most popular Humana phone number out of 5. Click above to go back to the main customer service number and other contact information, including Humana email addresses, twitter handles, and live chat options.
Main phone number · Toll-free · Mon-Fri 8am-8pm EST · Keep pressing 0 · For the medical plan, press 1. For the dental plan, press 2. For the vision plan, press 3.
Toll-free · Mon-Fri 9am-7pm EST · Call this number for Federal Employee Dental questions · Whenever you are ready, just describe why you are calling today.
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Humana phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Keep pressing 0
Here is how our research team describes the way the Humana phone system greets you: For the medical plan, press 1. For the dental plan, press 2. For the vision plan, press 3.
Below are some clips we've found from Humana's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
They may ask your reason for calling (instead of a menu)
"You've reached the Humana Medicare enrollment and information center.
Calls may be recorded for quality assurance.
What would you like to do? You can say shop for a new plan, change an existing plan, or hit something else."
Excerpt from a call with Humana
Friday, June 21, 2024 4:16 PM
What are the hours and when should I call?
Humana operates the call center for this 866-945-4481 phone number Mon-Fri 8am-8pm ET.The short answer is that you should call on a Thursday.This observation and the following section are based on analysis of a sample set of 3,772 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Humana phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Humana staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Humana is Thursday.The most busy day to call is Friday.Again, this is based on a sample of 3,772 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Tuesday.The longest wait in the queue on average occurs on Monday.
The best time to call
In summation, the best day to call Humana is Thursday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Humana staffs the call center well on Thursday.
Why call this Humana number?
Below is a sample of recent calls to Humana, and their purpose. Are any of these similar to the reason you are trying to call?
Checking insurance enrollment status: "Hi. I'm trying to see if I still have the health insurance, Humana?"
- From a call lasting 3m 31s , Jun 21, 2024 4:16 PM