How Much Does It Cost to Cancel My Simple Mobile Plan?

Introduction

If you use Simple Mobile as your phone or internet service provider and have decided to find a new service provider, you are probably curious about the costs of ending your Simple Mobile service. Fortunately, in most cases, it shouldn't cost you anything at all. There are, however, some exceptions.

What You'll Need

If it's a Simple Mobile phone plan that you want to cancel but you want to keep the phone number you have right now when you move to a new carrier, you need to port your number to that new carrier before you cancel your Simple Mobile service. Your Simple Mobile phone plan should be automatically canceled for you as a part of the porting process. If you cancel your Simple Mobile plan first, your current number will no longer be available to you.

Simple Mobile has no fee for early termination of service.

Simple Mobile plans are all pre-paid, so there is no cost for terminating your plan before it has ended.

However, you will lose the value of whatever time was left on your plan when you canceled it.

If you end your Simple Mobile service before the month you paid for is up, you will just have to put up with the loss, because Simple Mobile does not give out prorated refunds for your unused time.

You will also lose the value of whatever add-ons came with your plan.

Simple Mobile add-ons, such as extra data, are also not refundable. When you terminate your Simple Mobile service, you lose whatever add-ons you had unused on your account.

If you financed a device but haven't paid it off, there will be device costs that come due at the moment of cancellation.

If you have payments remaining on a Simple Mobile device when you cancel, the balance of all the remaining payments will come due all at once. If you do not pay it off, you may also owe late fees. If you do not have money to pay off the device all at once, you had better wait on canceling until you do.

You could also be out the cost of any Simple Mobile wi-fi boxes that you purchased.

If you purchased a Simple Mobile wi-fi box to help with your Simple Mobile internet plan, you can only return it for a refund if you return it within 30 days of purchase. If you bought it any longer ago than that, you cannot get your money back for it when you cancel your plan. Even if you can get a refund, you will still have to pay to ship the wi-fi box back to Simple Mobile.

If you are eligible to return your wi-fi box but have damaged it, you will be charged for the damage.

Conclusion

If you need help canceling your Simple Mobile plan, or if you have any questions about money you might owe, call a Simple Mobile customer service agent for help. You can reach one from Monday through Sunday from 8:00 am to 11:45 pm EST.