Simple Mobile Help Pages

Simple Mobile Customer FAQ, Forum, and Online Help Desk

Simple Mobile Help @ simplemobile.com
Customer Help
  • It takes an average of 81 hours to fix issues starting at their website.
  • This link goes to the Deals & Packages section of their help site.
  • The most trafficked time of day is around 10:45am.
  • Common topics include Change Plan, Lost or Stolen Phone, Payment Arrangement, Cancel Service, Device Support, and more.
Since there is a phone number available, we have to recommend calling Simple Mobile and talking to a real human being instead of searching their help site for answers.

Recent Simple Mobile help topics searched

my simply moble account isnt working on my moterola phone please reactivate it,so i can...
Hello this phone number is ***-***-**** this is broken jump the water I need pin code n...
I would like my PIN number and account number.
Hi I have already paid my phone but my phone is not active yet please can you check for me
For some reason the phone number that I've had for a couple years now doesn't exist bef...
Heavenly advice I need you activate my old line
I ordered a hot spot data card for my mobile hot spot. Also a $** unlimited plan. Now t...
My Simple Mobile phone has not service. No internet. I can not make or receive a call...
My processing amount not received*Please help me*A*Or not working demat account open
I want to cancel this service. I've had problem with this hotspot since I got it. The c...
My payment was made * days earlier than expiration. You shut my service off by not upda...
Phone was purchased from BIDFTA.com brand new. However, it will not activate.
Turn on select product simple mobile
I leased a phone via SMART PAY LEASE approximately April **, ****, I will assume that I...
i need my number changed due to harrasment, i cant get any help.
I'm financing a Simple Mobile phone through Smartpay for my husband. Though I've had tw...

Simple Mobile Online Help at simplemobile.com - Info & Stats

Help desk addresshttps://www.simplemobile.com/wps/portal/home/shop/serviceplans/!ut/p/b1/04_SjzQ0tjAwNLU0NjLTj9CPykssy0xPLMnMz0vMAfGjzOJdDLx8jQMdPYyCPMxNDTwDPJyD3c39DEwcjfXD9aPASgxwAEcDqAJcZjib41fg72ZEwAQDc30_j_zcVP3cKC_XIAtHRQBYIgn1/?s=y
Department you interact withDeals & Packages
Help desk hours24 hours, 7 days
What is the busiest time for help10:45am
Average turnaround time81
Rank amongst all ways to reach them3
Other means of communicationphone, facebook, web, chat
Communication customer rating79%
Quality of help rating86%
Votes for online help470
When this was last updatedSat Mar 16 2024 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number877-878-7908

Simple Mobile Help Pages: What to Know

This is the Simple Mobile help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Simple Mobile's best customer help page or faq or forum, this is the best entry point according to 50,952 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (877-878-7908) which we show above. Sometimes when you dig through the various help topics and volumes on simplemobile.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Simple Mobile agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Simple Mobile: General Information

Simple Mobile has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Simple Mobile using 4 different media: phone, facebook, web, chat. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 877-878-7908 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Simple Mobile.

Do Simple Mobile and GetHuman work together?

GetHuman has no relationship with Simple Mobile and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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