Simple Mobile Help Pages

Simple Mobile Customer FAQ, Forum, and Online Help Desk

Simple Mobile Help @ simplemobile.com
Customer Help
Average time to fix: (80 hours)
Busiest time: 9:30am
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Recent Simple Mobile help topics searched

I paid **dollars for my plan plus * dollars for data and my card was charged but I don...
I want to get my account number
Can't make calls, ( it says calling but I don't hear no after dial tone, calling tone o...
Goes straight to voicemail& it won’t call out.
I need my account number and PIN number
Hi i have tried trail version of simple for $*. And i dint feel comfortable to continue...
I want to transfer my phone number to simple mobile
My youtube is not working correctly I cannot watch videos or listen to music
Brand new cell phone ... Simple Mobile * Motorola * Android ... phone was set up and...
What to activate my family plan for me and my son I’ve been waiting for almost half an...
My internet will not work on my *g smartphone. It shows *g bars but will not connect to...
I need to have my account activated so I can port my number
I'm calling about phone number to ***** **** my service is acting up what delete what I...
My name is Ronnie charpentier and since last night my phone stop working and I can’t ma...
Need to activate new service and buy a phone plan.

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Simple Mobile Online Help at simplemobile.com - Info & Stats

Help desk addresshttps://www.simplemobile.com/wps/portal/home/shop/serviceplans/!ut/p/b1/04_SjzQ0tjAwNLU0NjLTj9CPykssy0xPLMnMz0vMAfGjzOJdDLx8jQMdPYyCPMxNDTwDPJyD3c39DEwcjfXD9aPASgxwAEcDqAJcZjib41fg72ZEwAQDc30_j_zcVP3cKC_XIAtHRQBYIgn1/?s=y
Call-back availableNO
Department you interact withDeals & Packages
Help desk hours24 hours, 7 days
What is the busiest time for help9:30am
Average turnaround time80
Rank amongst all ways to reach them5
Other means of communicationphone, email, facebook, web
Communication customer rating80%
Quality of help rating85%
Votes for online help471
When this was last updatedSat Jun 25 2022 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-876-5753

Simple Mobile Help Pages: What to Know

This is the Simple Mobile help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Simple Mobile's best customer help page or faq or forum, this is the best entry point according to 50,952 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-876-5753) which we show above. Sometimes when you dig through the various help topics and volumes on simplemobile.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Simple Mobile agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Simple Mobile: General Information

Simple Mobile has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Simple Mobile using 4 different media: phone, email, facebook, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-876-5753 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Simple Mobile.

Do Simple Mobile and GetHuman work together?

GetHuman has no relationship with Simple Mobile and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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